Follow the link above to share your concern. I got a call from the President's office and they removed the charge within the week. Normal customer service chat will likely not get you anywhere.
Can you please let me know where I can find that link? I want to ensure I get credited. It won't happen again as we set a PIN right away but I am disconnecting the box tonight as well.
I am currently fighting to get a charge reversed. Same thing. Movie purchased on May 29 during the day when no one could have possibly done this. They say there is no way to contest the charge. Waiting for a Manager call back. Removing the stupid ign...
