Jason, I feel your pain. I was in the exact same situation for months (maybe still am, don't know for sure yet). For me there were layers to this scam. Your first step is to insist that Rogers create a ticket with the back-end team to find the userna...
The plot thickens. As suspected, Netflix just today confirmed a fraudulent account tied to my email address that is associated with Rogers. All of the streaming activity is from Algeria. What's weird is that I tried this email address several times w...
Laura,It is simply unacceptable for you to say Rogers is "just the middle man" when making said charges to my credit card. It is your integration, and you have a responsibility for making sure that integration runs smoothly with partners like Netflix...
Hi Zia,They are supposed to get back to me in 4-5 business days with a username that's tied to the phantom account. I'll let you know what I hear. IMO, if you are charging me on my Rogers bill, I should have the right to cancel that charge through Ro...
I'm also having the same issue. Have spent a total of probably 12+ hours (5 calls with Rogers, 4 calls with Netflix) and both parties just keep deflecting to one another with no accountability. A helpless feeling. Have been getting double-charged for...
