If you are upset about these changes file an official complainthttps://www.ccts-cprst.ca/en/complaints/complaint-form My complaint resulted in Rogers promising detailed printed bills. Unfortunately that has not happened yet as apparently there is a ...
Following this change and as a result of my CCTS complaint I was promised detailed billing. Didn't happen at the end of Oct, but I was told that bill was too close to my complaint. Now I have my Nov bill and still NO DETAILED BILLINGepic fail rogers ...
I got a response as a result of my complaint yesterday and suggest every else do the same. 1) This was an "urgent business decision" that's why no notice was possible. I was not able to get any details for this change. 2) Automatic full details pap...
I hope some of you complained as well and should be receiving letters like the one I just got : Thank you for contacting the Commissioner for Complaints for Telecommunications Services (CCTS). The CCTS is an independent agency with a mandate to rece...
I just logged into my e-post and went back to a bill in the middle of 2012 (well beyond the 18 months you say the information is available on MyRogers) I still have detailed billing via epost from 2012 so clearly you are misinformed as to how epost a...
