I gave up waiting and switched all of my business purchases onto a different card. The transaction details are now available but not sure if the OFX stuff is fixed yet. Too little too late in my opinion. The new website is still worse than the old on...
Thanks for the idea @Datalink I was looking into the Mastercard Rules and unfortunately I don't think there is any requirement that a bank has to provide foreign transaction details anywhere other than on the end of month statement. Despite this, my...
I am also getting nowhere with Rogers support. They have stopped acknowledging there are any problems and now just tell me to wait for my statement. "Thank you for contacting Rogers Bank. You can view your foreign transactions by downloading your sta...
Have you guys called the phone support to complain? I know how painful it is to go through the stupid automated robot but if multiple people don't complain they are not going to fix anything.
I have called numerous times about this issue and unfortunately I think the new website actually encompasses more than the site that we the customers see. From what I could gather over the phone, customer service no longer has access to any foreign t...
