I have an update to my issue (it was incorrectly combined with the first issue by the admin). I talked to the CCTS today. Unfortunately their scope is limited to resolving my specific complaint as opposed to being able to address a wider incorrect ap...
Well, there is good news and bad news. The good news is that Rogers contacted me and removed the entire data overage charge. The bad news is that they don't agree with me that they are doing things wrong. I accepted the response from Rogers as resolu...
Just wanted to post a bit of a warning for people. I have a Share Everything plan with 3 lines on it. 2 of those phones don't use much data. Last month I had $110 charged for data overage - most of it on one phone. I have a 2.5GB cap and last month I...