I just received a new Rogers Ignite Gateway modem.
Everything is working fine EXCEPT my Xbox Series X hardwired into the modem.
I am connected to the Internet, but cannot play online games, stream video or browse the web.
I can do all of this...
Hi all,
The problem was solved by receiving a new modem. Whatever was going on, it's now totally working with the new modem I received. Thanks for your feedback and willingness to help.
Hi intcountzero.
I used the Ethernet cable I had previously connected to the modem and Xbox and also tried the new one that came with the new Gateway modem. I tried both, on both Xboxes and also did a 180 flip on both cables. Same result every time....
Gotcha. Thanks for explaining that. I'm not sure where I can change whether that happens or not on the Xbox. For the IP settings on the Xbox it can be automatic, or manual.
Most recent Rogers Tech support update is that they think the modem I have...
Hi there. What do you mean "set for DHCP"? I can't find something for that on my Xbox.
FYI, I have tried my other Xbox, which is an Xbox One and the same thing happens. Works fine on wifi, but doesn't stream, or connect to online games on hardwire...
Thanks for the suggestion. I tried both ports and did the 180 flip. Same problem.
I didn't mention that when I use the Xbox test to see if I'm connected it says that I am. I can see my friends online, I am online in Xbox live. I can't stream or co...
