On February 7 I switched from an ancient Android phone to a used iPhone S at the Rogers store. The agent verified it was working by calling the new phone and letting it ring, but not answering. Yesterday I downloaded my call history and see this:
Cal...
These problems started before the historic Rogers outage, when signing in became impossible, but they still continue. Here is a summary of the hoops I have to jump through just to sign in to Rogers. (I should note that I use a computer, Windows 7 and...
I've had this LG E-410B Android phone on my grandfathered Talk Anytime plan for about 10 years and just turn it on and take it with me when I leave the house. It's long in the tooth, out of space and my personal email no longer works. I've been give...
I've always watched/recorded F1 races on TSN (usually TSN5). Last week I had a problem with my recording of the Austin race and ended up watching it on ABC Detroit using Catch-Up TV (an option from my ISP, maybe Rogers Ignite has something similar)...
@OLDYELLR wrote:Meanwhile, I've submitted a dispute of the credit card charge to my bank because Rogers is ending the service.I got a full refund of $100 + tax on my credit card, no questions asked. I would suggest anyone else who topped up a month o...
I used the bookmark that always worked (well, as well as anything a Rogers works). Now I get the screen I posted, or a Rogers Maintenance screen, instead of my cancelled cable account with a dropdown to my cell number. I'll try calling the PayGo nu...
Ever since soon after the End Of Service announcement I can no longer check my balance and transaction history. I have it bookmarked and use the dropdown for my cellphone number. Now all I get is this:
Clicking any of the pertinent questions at the...
I tried opening a dispute on my bank website yesterday. It timed out on me 3 times while I was gathering information. Today I'll try again, but have everything ready in a text file.
@fiona59 wrote:How did you pay for your top up? Credit card? If yes, dispute it as you were sold a service that they had no intention of honouring. There was a mass text sent on October 23 telling us we were toast as of Dec 16. Read above. Do the C...