Rogers Community

jjjjy7 · 06-29-2023

I recently got 1.5gb internet but when I speed test with my iPad or iPhone the best speeds I can get are around 600. I was told that in order to reach faster speeds I need high end devices. Should I be getting better speeds or is this true. ***E...

jjjjy7 · 03-28-2023

For the last two days I have been unable to rewind live TV. For example, if I had been watching a channel for 15 mins, I was able to rewind at least 15 mins. That is no longer the case, as it appears that it is no longer buffering the program more ...

jjjjy7 · 03-18-2023

Rogers advertises Crave TV with Starz for $23.95. However, in my account there is no button to select this option; I only have an option to subscribe to Movies Pack (with Crave) for $28.95 or Crave on demand for $19.95. Is the first option no longe...

jjjjy7 · 09-05-2022

Over the last week, I have been having intermittent issues with voice commands. For example, if I say "Youtube" it will take me to Youtube. But if I say "Hockey on Youtube", I get the message "something is not right". Sometimes if I say "guide" or...

jjjjy7 · 08-01-2022

Yesterday while watching the Blue Jays game in 4K, I lost audio for a period of time - video was fine. I changed over to the HD channels airing the game and there were no audio issues. Throughout the game there were several instances of video and a...

jjjjy7 · 07-22-2023

@mebe I know eventually I will get the right person who can make this right, but in the meantime it is so draining having to go through the process and not losing your cool on the phone (though I have come close).

jjjjy7 · 07-22-2023

@veronicameg07 I feel your pain. I cancelled my services on June 14 and two days later I noticed they were still on. I called in to report it and was told I was given a 'free' month in case I wanted to come back. I packaged up all my equipment a...

jjjjy7 · 06-30-2023

@-G- So if I understand correctly, with a 'standard' set up, standing beside the modem an Iphone 11 wont be able to reach wireless speeds of 1.5? And 600 would be acceptable? Just trying to ensure my installation is good, as I can't get close to ...

jjjjy7 · 06-30-2023

@-G- Thank you for your response. Interesting when I had Internet 500, my devices where getting a top speed of around 500-550. My top speed with 1.5 GB internet is around 600. So if my devices can't get 1.5gb, is it worth paying for the extra sp...

jjjjy7 · 06-02-2023

If anyone is still looking for an XR11 remote, I have some that I am not using. Happy to help you out.

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Speed tests

Rewind Live TV

Subscribe to CraveTV with Starz

Intermittent Issues with Voice Commands

Blue Jays - 4K

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Re: Speed tests

Re: Issues with XR15 remote control

Re: Intermittent No Audio Issues on Youtube App