Ok, last update. So I got a text message early this morning from Rogers stating that my ticket had been resolved, it doesn't state what they did just that it is fixed. Sure enough I got to log in, the recaptcha thing actually came up, and it let me...
So, a quick update. Had to change my user name. I got another tech and was informed I had a legacy User name (been a Rogers customer that long). This great person migrated my old legacy account to the new format which is using your email address. The...