It's happening to me, with the new Ignite modem (the black one with one single light). My work depends on a steady connection, and Rogers doesn't seem to be serious about fixing it. Three technicians and days of waiting, no fix. I asked them to escal...
We moved into a new unit and got Rogers Ignite 500, new modem/hub CGM4140COM sw version Prod_18.3_d31 & Prod_18.3. From the beginning of the service, the entire internet connection for all devices stops repeatedly. Several times per hour. It affect m...