Other messages may have elicited less angst. This one sounded like we had a service added to our monthly pack (with a cost to be assumed) which we had not ordered.
Someone here had the right comment. Why is is that the Rogers customers are the ones that have to find the answers as to what happened and then let people know what happened! That is what Rogers is supposed to do
I just sent an email to a journalist who wrote a positive article about the President of Rogers, Joe Natale and Customer Service and copied Joe Natale, so let's see what happens.
Same here. I sent a complaint to their executive. Support says an hour wait. Ridiculous. I am a long-time Apple customer, and NEVER EVER have to wait that long for support. They are one of the biggest and most successful companies in the world. They ...
