Rogers Community

422151819119 · 03-27-2024

It was my understanding that the Stingray Festival 4K and Now 4K channels were available for those that had an UHD 4K television. This was the case with digital cable. However, I have noticed that these channels are not included on Ignite TV. Must...

422151819119 · 03-25-2024

Program recordings on Ignite TV are not as they were once with digital cable television. That is, they are not recorded onto the device itself but reside in the cloud. Sometimes, with IPTV, when one records, they are not really "recording" but rath...

422151819119 · 09-14-2023

I've had opportunities to try out Ignite TV on a few occasions and something that very much surprised me is the presence of ads in the program guide. They appear as rows like regular channels over and over again as you scroll vertically in the guide...

422151819119 · 06-30-2023

How long and how many customer service employees does it take to add a channel? Rogers: Hi, my name is x from Rogers in Charlottetown. Thank you for taking the time to connect with us, how are you doing today? Customer: Hello. Please add a and b ...

422151819119 · 04-05-2023

I have been meaning to ask this for some time: What is the purpose of the SmartStream product? For customers/users of SmartStream, what does the product provide that, for example, a $30 Roku media player (or a more elaborate media player such as Shie...

422151819119 · 03-20-2024

@RogersTony: I see that you accepted the above as a reasonable answer to the original question. A few follow-up questions for you: If the television box is turned off and then turned back on, is the setting kept? Why is it that the setting does not...

422151819119 · 09-14-2023

Good to know! Thanks! They appear to be quite in the way of getting the information that you want. Nice to hear that they are removable.

422151819119 · 05-31-2023

For those interested in a solution to the original problem presented in this posting:Contact Rogers and ask them to provide you with a PDF file of each of their digital television cable packages, and they will email it to you. Be prepared to encount...

422151819119 · 05-31-2023

While your responses are appreciated, they do come off as salesman-ish sometimes. Consider reading the concerns of someone that posts and relating to those concerns instead of attempt to sell them on signing on to the Ignite platform. While Ignite is...

422151819119 · 05-31-2023

As from my previous postings, I echo your opinion. I was amazed that customer service folks had no knowledge -- at all -- about digital cable television service and packages. (This, of course, is not only on telephone or chat, but also on these forum...

Rogers Community

User Statistics

User Activity

Stingray Now and Festival 4K channels

Are recordings available after unsubscribing to channel?

Ads in program guide

Long process to add channel

What is the purpose of SmartStream?

Re: Ads in program guide

Re: Ads in program guide

Re: Digital cable television packages

Re: Digital cable television packages

Re: Digital cable television packages

Re: Digital cable television packages