I received the following reply from Dave via PM on January 27, 2017 Go ahead and reboot your modem. We have made a lot of progress this week with Hitron and Intel on this issue. Hopefully, I will have something in the form of a firmware fix Dave ment...
This is exactly at the state I'm at, every 6-12 hours I have to reboot the modem or else my internet is completely unusuable. What's the point of this service if we're going to be stuck with speed issues and reliability of connections in the 90s?