Unable to view daily usage ( Text history)
I am unable to view text/call history for my Rogers wireless devices. I can only see this on the bills but not the daily usage. I know I used to be able to see this. Any suggestions? *Added Labels*
Forum Posts
Usage details not available.
Hello everyone, I have 5G home Internet from ROGERS and every time I open my MyRogers application On my iPhone to check how much data I used I can’t and I see that the usage details not available so anyone can help or had the same problem before and ...
Unable to View Internet Usage
When I try to see my internet usage in the Rogers app, I always get this message “something went wrong”- I deleted the app and reinstalled it- the software on my phone is updated- I have the latest version of the Rogers app ***Edited Labels***
Resolved! MyRogers website showing 0 GB monthly and daily usage history
Hello, I have a Internet 10 plan with Rogers and when I sign into Rogers website and view my account, the monthly (and daily) usage shows as 0 GB for all months (days). That can't be right since I use the Internet a lot. However the plan Overview s...
Data
Why is my data not showing on my app ***Added Labels***
Resolved! MyRogers App Monitoring My Usage On iPhone Homescreen
I saw a message in the MyRogers app that I can now monitor my usage from the homescreen on my iPhone. I can’t find any documentation on how to do this. Any help would be appreciated!
Internet Detailed Usage
I need to view current internet usage. I can view what is outstanding, but would like to view current cycle data. Have tried via the app and online and reached out to support. Support didn't provide any useful information. They kept providing old cyc...
Unable to See Data Usage on MyRogers App on iPhone
It randomly stopped working about 2 months ago. I can't figure it out....because i litterally have tried everything. Spent hours on the internet searching for answers, tried each and every suggestion (you name it....i probably tried it). Only thi...
Resolved! Usage and Services is not accessible
In the app I cannot access Services (the option is not clickable and disabled)In the website, trying to access Usage and Services it opens to an empty dropdown.Cannot access my data usage details. *Added Labels*
Unknown devices accessing wifi
I had about 8 pop ups today at once of devices accessing my wifi. I paused them all (I can tell they are not mine ie. one was a smart doorbell). I changed my password and just got another one. What is happening and how can I make sure my connection i...
Unable to view data usage
I can’t view my data usage on my rogers app , it told me to check from my rogers website but it’s not available there as well
Unlimited Data at Reduced Speeds
Why is it that Rogers gives us a certain amount of high speed data and then that runs out and the regular speed is extremely slow. It’s not right and not fair. We should all have high speed in this day and age and the “speed pass” this is money gougi...
Resolved! Question About Data Usage
Is data usage summary in the app updated in real time? ***Edited Labels***
MyRogers Internet Data Usage
Trying to check Internet data usage on MyRogers website. Too bad I can’t see it because the webpage is covered with ads. Again. There is no way to pull the data usage out from behind the ads. Poor page design. *Added Labels*
Rogers app usage
Ever since I added rogers internet about 4 months ago I haven't been able to check my data usage for my phone on the app. It always says next bill cycle but never works. I was told to make a post here so they could troubleshoot the issue and make a t...
Resolved! Internet usage page for legacy home Internet is broken
I have "legacy" unlimited home internet through a Hitron modem. This billing cycle, as usual, i went to see how much data i actually used. But this month the "monthly" and "daily" usage pages redirected to a 404 page. i tried a few different brow...
Resolved! Internet Daily and Monthly Usage on MyRogers Moved?
The pages for Daily and Monthly Usage on MyRogers appear to have been moved? Has anyone else noticed this? I like checking my GB usage regularly. As of two days ago, I receive the message that the pages cannot be found. Can anyone help?
Rogers App and Data Tracking
I was hoping to raise a concern regarding tracking data...It appears to be that once you add on a data pass to your account mid-cycle, you're no longer able to track your usage.The message displayed in my case is "Since you made a recent change, usag...
Unknown Server Error when I try to find out usage
My Internet usage is over the limit last month for the first time ever. I need to know what's going on but when I click on Usage I get "Unknown Server Error". Happened 3 days in a row. Tried chat and even called on the phone but I just got upsell and...
MyRogers App - Usage not available
There has been a reoccuring problem with the rogers app on my phone, I am unable to check the data usage on my phone becuase it says usage not available, this has been a problem on my oneplus 8 pro phone and has been like that for months. I have trie...