Myrogers not working
The myrogers app keeps shutting down and putting up a notice on my phone whether im in their app or not
Forum Posts
How to turn teens data off on non shared plan?
I have a teen that I want to turn off data his phone sometimes when he's abusing it. He's on his own plan not a shared plan. My other lines on a shared plan I can do it in the app but his doesn't have the option. I can turn his wifi off but then he s...
Resolved! Download of MyRogers App not working
The other day I attempted to log in to MyRogers app on my Samsung Galaxy S24 Ultra (One UI version 6.1 and Android Version 14). Was not able to log in without updating the MyRogers app software. Was not able to open the MyRogers app after the update....
"Change my wireless number" webpage not working
It has been a while that the webpage shows nothing after click the button. If I use the default "Choose a number" feature, it shows a progress icon and then disappear with no number or error shown. If I select "Search for a number", nothing shows. ...
ON SITE ONE #,ON DOWNLOADED CONTRACT ANOTHER account # what is correct??
The app does not work, it won't let me even sign it. I have tried restarting my phone, disabling and re-enabling the app, as well as removing the apps cache. All I get is a frozen screen with a photo of a woman holding her phone. It is very inconveni...
Unable to view daily usage ( Text history)
I am unable to view text/call history for my Rogers wireless devices. I can only see this on the bills but not the daily usage. I know I used to be able to see this. Any suggestions? *Added Labels*
Texts from Rogers - why
I have received the following txt from Rogers 3 times today. With a different verification code every time. I have not been on MyRogers app in a week. There is no link to click so not likely a scam. But why am I receiving these ? ThanksYour MyRogers ...
My Rogers app won’t allow me to log in
When I try to log in on MyRogers app Iphone 15 I can’t get past putting my username in. It doesn’t go further than that. Can you please help? **Labels Updated**
Resolved! MYROGERS APP
Hello, what's with all the problems and error messages with my rogers? Since switching to Rogers internet, I'd had nothing but problems. Now, I'm getting an error message saying. " No active services to manage, You're waiting for activation, so there...
Usage details not available.
Hello everyone, I have 5G home Internet from ROGERS and every time I open my MyRogers application On my iPhone to check how much data I used I can’t and I see that the usage details not available so anyone can help or had the same problem before and ...
Resolved! Multi-factor authentication
rogers cell phone SMS Multi-factor authentication not working. It is turned on in MY Rogers account but I never receive a SMS code when logging in ? ***EDITED LABELS***
Unable to View Internet Usage
When I try to see my internet usage in the Rogers app, I always get this message “something went wrong”- I deleted the app and reinstalled it- the software on my phone is updated- I have the latest version of the Rogers app ***Edited Labels***
MyRogers app switches to French how to fix?
Hi. When downloading the MyRogers app it automatically switches to French. How to convert it back to English? Thank you ***Added Labels***
Certain Apps No Longer Work Via WiFi
Anyone having this issue? Rogers had replaced my router but some apps don't work on WiFi but work on mobile. They worked fine like 3 weeks ago. **Labels Added**
Myrogers app not working
Myrogers app refusing to load to the login screen as well as myrogers web browser not showing me billing information! Wants me to link a ignite account number to my profile however everything is through my app so I can't even try that to progress to ...
The app wont let me sign in
When I try to log in to the app, it just gets stuck on the image of a woman in a red shirt looking at her phone, with the Roger's logo on the page. I have tried opening and closing the app many times, I tried clearing the cache. If I could uninstall ...
Resolved! MyRogers app keeps sending welcome message.
I signed up with Rogers Wireless three weeks ago and so far everything is great, but one thing that's bothersome is that the app keeps sending me a message "Introducing the new and improved MyRogers app" as a new message, forcing me to respond to the...
MyRogers app doesn't work
MyRogers app doesn't work, shows only photo of a girl on her phone. I can't view my bill through emails. **Labels Updated**
Order Tracking on MyRogers app broken
The Order Tracking feature on MyRogers app is giving me, constantly, the 'ol "Something went wrong: We're experiencing a problem on our end" alert. Is this a known thing? What's the fix if not? **Labels Updated**
Can't login to MyRogers mobile app
Just ported my number to Rogers. The app is really bad. Can't even log into it. After I try to sign in, it takes me to browser to sign in there, and once I do that, it comes back to the same screen without any option. Tried uninstalling and installin...