I have been trying to work out this problem for months now with seemingly no results, calling Rogers almost every week and even being in constant contact with a technician sent in by Rogers. He's since given up on me and told me to try calling again,...
Hello, I would like to know how I can solve this problem: -My internet connection never exceeds 500 MB although I pay for 1Gb. When I try to access some websites it stays in a loading state, sometimes it can take minutes to load a simple page like Am...
Hey everyone got a new plan with rogers and signed up for ignite 1.5 only problem is my speeds change a lot from 50 to 700 most of the time their at 400 for wireless. Can’t try Ethernet as I don’t have a device with the capabilities of 1.5 but servic...
This last week since Tuesday or Wednesday, I have had to reboot the modem every morning.My speeds would drop to 0.1 or 0.x Mpbs for a few minutes, then back to normal for a few minutes and this keeps going on until I reboot the modem. After rebooting...
I'm in the south end of barrie and have had "1gbps" service since moving there in 2019 up until a few weeks ago. A new speed was available in my area, 1.5gpbs. Great! made the changes with rogers and confirmed my XB7 is still compatible with this new...
Just upgraded to 1.5 Gbps. Use to be on 1.0 Gbps tier. Never was able to reach more than 700 even in off peak time. Speed tests are usually around 500 or so. When I had 1Gbps I had an Asus AC-86U router which was replaced by an Asus GT-AX6000 ...
I have the Rogers Ignite 1,5 Gb down 50 mb up service. Same complaint as many with service crawling during the evening hours until after midnight. Modem is an XB7 that is hooked into a ASUS RT-AX86U which is also linked to another RT-AX86U in a WiFi ...
I subscribe to the Ignite Internet 1.5 Gigabit service and typically get 2.0 Gbps download speed.On Friday Feb 2, 2024 my system did a speedtest at 2:45a.m. and my speed was 1.99 Gbps at 2:51p.m another test was done and it was down to 983 Mpbs. Sinc...
Just got upgraded to XB8 and 1.5Gb service and performed a speed test from various providers and definitely not getting the speeds I was promised. @Rogers is this how you upgrade clients internet service hoping the end-user wont check the service ...
Rogers sent me a 5G wireless modem which is unusable because Rogers provides no manuals and no technical support for it either in the box or on-line. Rogers has also failed over the course of a week to connect me with a technical resource to help me ...
So I have Ignite 1.5 Gbps plan, but only with 50 Mbps down. I was wondering if Rogers has any plans to upgrade their upload speeds at all. Bell is offering symmetrical on all their FTTH plans, and I am curious if Rogers will ever match it. *** Edi...
Two weeks ago i went from the 500mbps speed package to the 1.5 gbps. However, my speed has not changed. Wifi desktop computer is getting 48mbps on the Rogers speed test. Rogers guy says i have the latest modem, xp7, but i don't see that on the descr...
Hi! Hoping someone from the Roger’s team can help me as we experienced an outage last week (before the DNS issue) and since then our speed has dropped tremendously (about 70mbps download consistently)I’m in Toronto using the Ignite XB7 modem **Labe...
I have Rogers business internet and it goes down literally daily. Most of the time it's 15-45 minutes once or twice a day. Today this is the third time it's been down and all 3 times have been multiple hours. First time I tried support and I was in q...
Hello all, I signed for 1.5Gb Rogers internet and got a Gen 2 modem (EasyConnect09940). I cannot use wired internet connection, and use through the house wireless connection. The speed measured with Rogers are 230 to 290 Mb download and 50 Mb upl...
Hi everyone - greetings from the void. I will also apologize in advance if this question has already been answered but, if so, I couldn't find it. We have been happy with our Rogers Ignite TV bundle. Up until now our internet was Rogers Ignite Intern...
I live in Keswick and did a survey of 921 homes and nobody gets speeds above600mbHi technician come to my house and check out the lines and my modem and check the node at the boulevard.the technician said everything is 100% good.I’ve talk to in Every...
I logged a case with Rogers. As per them there is no issues in the connection. I will get speed up to 700-800MBS despite of I am paying for 1.5 GB connection. They have no solution for sudden connection drop issue. If the they send the technician, a...
Hi I (mostly) haven't had any issues with Internet the past year+ on Rogers. I was downloading through usenet at high speeds for roughly an hour, and then all of a sudden the speed dropped. I can no longer even make a connection to my newsgroup. ...
Our internet has been so slow - we're a commercial business in Ottawa. **Labels Added**