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Recently Changed to 1.5GBPS and Speed Is Same or Slower

I'm in the south end of barrie and have had "1gbps" service since moving there in 2019 up until a few weeks ago. A new speed was available in my area, 1.5gpbs. Great! made the changes with rogers and confirmed my XB7 is still compatible with this new...

ZACCC93 by I've been around
  • 22351 Views
  • 92 replies
  • 4 likes

Resolved! Only receiving 1/3 of 1.5 Gbps Speeds

Just upgraded to 1.5 Gbps.  Use to be on 1.0 Gbps tier.  Never was able to reach more than 700 even in off peak time.  Speed tests are usually around 500 or so.     When I had 1Gbps I had an Asus AC-86U router which was replaced by an Asus GT-AX6000 ...

BlueJays16 by I plan to stick around
  • 14253 Views
  • 82 replies
  • 0 likes

Resolved! CODA4582 - MyQ Internet Gateway Ethernet Connection

MyQ Internet Gateway Unable to Connect to Internet While Directly Plug Into Modem   Hi,   Here is some basic info on my set up: Modem: Hitron CODA-4582UInternet package: Ignite Gigabit Device with issue: Chamberlain MyQ Internet Gateway Additional ro...

billy9 by I've been here awhile
  • 12040 Views
  • 18 replies
  • 0 likes

Not getting the speeds I was promised.

  Just got upgraded to XB8 and 1.5Gb service and performed a speed test from various providers and definitely not getting the speeds I was promised.  @Rogers is this how you upgrade clients internet service hoping the end-user wont check the service ...

01110111 by I've been around
  • 387 Views
  • 2 replies
  • 0 likes

Getting 1.5 GB Internet Speeds

Hi all,   I have a question about Ignite modems and speeds. I recently was upgraded to 1.5GB Ignite internet but I know that my current setup will only allow a max of 1GB speed (my computer's NIC is maxed at 1GB; and my cables are only Cat5). So, I ...

DrMike by I'm a trusted contributor
  • 11706 Views
  • 22 replies
  • 0 likes

Can't get to 1.5Gbps speeds - what's missing?

Hello all,   I recently upgraded to the 1.5Gbps service and got a bit of a download bump but not quite the speed I was expecting to see. My download speeds are very consistent but max out at 1192 Mbps dowload with 54 Mbps upload. Prior to the upgrade...

graposo by I've been here awhile
  • 1672 Views
  • 7 replies
  • 0 likes

Resolved! Paying for Gigabit, getting 1/2 the speed...

I have been paying for Gigabit internet, yet that maximum download I get is usually around 600Mbps (which is not horrible, but only 60% of what I am paying for.  Also my upload speeds, I am lucky if I get 15Mbps, only 50% of the advertised speed.  Ye...

Feejai by I plan to stick around
  • 5489 Views
  • 18 replies
  • 1 likes

Resolved! 100% Rogers throttle speeds

I live in Keswick and did a survey of 921 homes and nobody gets speeds above600mbHi technician come to my house and check out the lines and my modem and check the node at the boulevard.the technician said everything is 100% good.I’ve talk to in Every...

warhawkice by I've been here awhile
  • 18902 Views
  • 19 replies
  • 0 likes

1.5 GB - Connection drops Gen 2 modem in Heartland Mississauga

I logged a case with Rogers.  As per them there is no issues in the connection. I will get speed up to 700-800MBS despite of I am paying for 1.5 GB connection. They have no solution for sudden connection drop issue. If the they send the technician, a...

rshardha by I've been around
  • 251 Views
  • 2 replies
  • 0 likes

Which Modem do I need.

Earlier this year we changed our bundle package from 1 gb internet speed to 1.5 gb. When the tech came in for the install, he said they were out of the 1.5 gb modem and would be back to install it. They never came back and Rogers have not been much h...

Nickel11 by I plan to stick around
  • 1320 Views
  • 9 replies
  • 0 likes

Resolved! Rogers Ignite Gigabit - UNLTD throttled at 320 Mbps down 50 Mbps up

I've been a Rogers customer since the late 80's, have had this particular Internet service for at least 7 years, but have recently had issues with Internet outages. So I thought I should investigate what was happening and used http://rogers.com/speed...

jandrews by I plan to stick around
  • 787 Views
  • 3 replies
  • 0 likes

Ignite Internet & my LAN

Hi All,   I just got my Rogers Ignite 1.5 GB Internet package, but I am not getting the speeds I was told I would get. Here is how my current setup is, and the speeds I am getting with downloads.   I have a LAN that uses 192.168.0.1 as my router's ad...

shedrock by I plan to stick around
  • 4857 Views
  • 34 replies
  • 0 likes

Resolved! VPN setup on Hitron CODA-4582-U (1A)?

As per title. I have the Hitron model CODA-4582-U (1A) with 802.11 a/n/ac Mixed and I can't setup my VPN on it. On the Hitron settings, nothing shows VPN settings in any of the tabs.  I have P***VPN and Hitron is not on their list. My current package...

Ghost23 by I'm here a lot
  • 1699 Views
  • 2 replies
  • 0 likes

Resolved! How do I receive 1.5 Gbps on PC?

I'm a new Ignite Internet 1.5 Gigabit customer.    Rogers' technician installed a Nokia Optical Network Terminal (ONT) in my basement to which, my 2nd floor's ethernet cable is connected. The 2nd floor's wall ethernet port is connected to the Ignite ...

Vanana by I'm here a lot
  • 5633 Views
  • 20 replies
  • 0 likes

Resolved! 1.5gbps service less reliable than 100mbps?

Hi i recently got Ignite 1.5gbps internet service and I'm finding the speed to be inconsistent and that i have semi-frequent internet disconnects. Previously i has 100mbps service through a reseller that was rock solid using the same cable lines. I h...

Georgr by I'm here a lot
  • 1772 Views
  • 9 replies
  • 0 likes

Resolved! Random internet connection drop after upgrading to ignite 1.5gbps

Hello, I have recently upgraded from legacy to ignite bundle but I start having random dropped connection from time to time. During the connection drop period, light of the XB7 modem would go from white to amber to green then back to white. I have at...

In Search of Router

Hey all! I’m looking to expand into my own router as I’m trying to solve an issue with the team & this is one of the suggestions that I want to try. I haven’t looked for a router in probably close to 10+ years and would love to know what would be the...

Joel13 by I plan to stick around
  • 1841 Views
  • 9 replies
  • 3 likes

Resolved! Rogers Ignite 1.5 Gigabit Modem Compatibility

So i got upgraded from Rogers 1 GB Plan to 1.5 Plan    Rep is saying the modem i have below is good to give 1.5 Gbps speed as i am planning to upgrade my network adapter and cables for 1.5 Gbps. Are we sure i dont need to swap the modem ?   HW Versi...

Mayoo by I plan to stick around
  • 4049 Views
  • 8 replies
  • 0 likes
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