TV
Digital Boxes, Digital Adapters, PVRs, channels & programming.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Report an Issue with Outdoor Rogers Equipment

Hello Community,   Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it.   Find out how to identify and report damaged eq...

Channel not working on PVR

We have 1 PVR and 2 regular HD cable boxes. We are NOT on Ignite.27 & 263 are where we normally find W Network. The channels appear fine on the 2 regular cable boxes but on the PVR, we either get an extremely pixelated frozen image or just a black sc...

TpBoomer by I've been here awhile
  • 846 Views
  • 2 replies
  • 0 likes

Inconsistent identification of TSN channels

In 2014, expanded their network with the rebranding of TSN to TSN1, and the introduction of TSN3, 4, and 5.  Since that time, you've identified these channels as follows on your network: 494: TSN1H495: TSN2H496: TSN3H497: TSN4H498: TSNH5 The, "H," is...

Broadcast of PPV preshows stop 10 minutes early

I have noticed that the broadcast of free preshows on Sportsnet Pay Per View (channel 348) ends 8-10 minutes early; with the screen first turning entirely black and then the standard message shown: "This PPV event will start in (time)".  The broadcas...

Video and audio issues with PBC event on SN PPV

The PBC event that is being shown on SN PPV this evening is experiencing serious issues.  For the first five or so minutes, there was just a blank screen.  This was then resolved, but since that time the broadcast is not in English, but rather in Spa...

Unable to subscribe to new channels using NextBox 4K UHD PVR

There was a time when it was possible to add new channels using NextBox 4K UHD PVR; by navigating to Settings - Apps - Get MORE TV.  For approximately the past two years, we are presented with the following message when attempting to subscribe to new...

Subscribed Channels Missing "Loading... one moment please"

Today, started getting "Loading. One moment please" on more than half of my subscribed channels. This is only occurring on my Netbox 3.0, it is not occurring on my older box. Interestingly, two days ago got a message on the Netbox that it updated the...

robseeley by I'm here a lot
  • 2980 Views
  • 4 replies
  • 0 likes

Resolved! Rogers Cable TV TWN Weather Network Channel - where has it gone?

What has happened to channel 23 - The Weather Network?  Where has it gone?  I have watched it daily for years, then yesterday (July 30, 2022) it carried sports information but no weather.   *** Edited Labels ***

Lenathor by I plan to stick around
  • 2645 Views
  • 2 replies
  • 0 likes

Switching to Ignite TV - Feedback

Do NOT switch to Ignite, it is a terrible service and you will lose all your legacy PVR recordings and your cell phone may not be able to connect to Ignite WIFI.   I got suckered into switching to Ignite by being told that my legacy PVRs would still ...

A lot of channels are blacked out while others work

I  had all my channels blacked out till a technician passed earlier. After a few moments he removes a ATTEN 3-Fam-3 from the back of my digital box. I also want to note, it wasn't I that had put that on the box. It was a previous tech supporter., and...

nfrelon by I've been around
  • 770 Views
  • 2 replies
  • 0 likes

Resolved! The information bar at the bottom is flickering

When watching TV, the information bar at the bottom of the TV screen is flickering. You can see what I mean here https://www.youtube.com/watch?v=lKPi8aVO9F8    Is this a problem with my TV or is it a problem with Rogers cable?   *** Edited Labels ***...

User1981 by I've been here awhile
  • 513 Views
  • 2 replies
  • 0 likes

Resolved! rogers 4k box not booting

hello, I have a Rogers 4K box, NOT a PVR, i bought it off someone a few years ago and was working fine. I started to have issues with it not staying connect to rogers services (TV coax), and now recently the box gets booted from the network and shows...

jim31 by I'm here a lot
  • 4480 Views
  • 6 replies
  • 0 likes

Becoming Elizabeth on Starz Originals

Hello, I was able to see the first 2 episodes of Becoming Elizabeth without a problem but episode 3 & 4 are still not available.Why can I not see the latest episodes?     ***Edited Labels***

Nousie by I've been here awhile
  • 581 Views
  • 2 replies
  • 0 likes

Audio issue

My audio and visual are not in sync...cant figure out how to fix..any suggestions. Thanks     ***Edited Labels***

Louanne by I've been around
  • 693 Views
  • 1 replies
  • 0 likes

Resolved! Is a Rogers Cable Box Needed for Each TV?

My condo has Rogers Cable, not Rogers Ignite so will need the old cable boxes. I will have 2 TVs. Is there a way around to not having a cable box with my main TV? It’s an eyesore and don’t have a spot for it.   ***Edited Labels***

sdf3456 by I've been here awhile
  • 3396 Views
  • 1 replies
  • 0 likes

Incompetent Service as usual from Rogers - Where is the delivery?????

I am so furious with Rogers , as usual, we are being held hostage and Roger's takes no accountability. On Monday, I had called Rogers (ticket#C177909305) about the NextBox that suddenly stopped working, I was told that the model we had was a problem ...

Shenny007 by I'm here a lot
  • 1207 Views
  • 8 replies
  • 0 likes

Cable repair - How do I get a temporary cable installed?

I would like to know how to get a temporary cable installed. My father lives where there is active construction and has been without tv or home phone for 8 days. I spoke to customer service and they were not able to assist. I am getting tired of the ...

Lindad1 by I've been here awhile
  • 654 Views
  • 1 replies
  • 0 likes

Channels have all gone dark!

All my channels are dark.  All I see is a box that say "This service is currently not available.  Please try again later." What's going on?  

TimMcCree by I plan to stick around
  • 682 Views
  • 1 replies
  • 0 likes

Incorrect programming information for Sportsnet Pay Per View?

Sportsnet Pay Per View (channel 348) appears to be showing incorrect programming information.The standard definition channel (350) is showing Impact Wrestling Slammiversary 2022 at 8:00 p.m., which should be correct, while the high definition channel...

Resolved! Moving tv cables

I need to move tv cable from middle of livingroom to side wall for open concept in my condo i own. The walls are all open right due to renovations and i am putting in a drop ceiling so to move cable would be easy access. Who do i contact to do this? ...

djunor by I've been here awhile
  • 1180 Views
  • 4 replies
  • 0 likes