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Forum Posts

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Report an Issue with Outdoor Rogers Equipment

Hello Community,   Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it.   Find out how to identify and report damaged eq...

Resolved! letter for replacing TV Box

We received a letter today saying we need to replace our TV box by June 16 and if we don't make arrangements to do so by then our TV service will be removed. Very threatening! Did anyone else receive this letter? Is it legit? No info about this on ou...

cmeri by I've been here awhile
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Harmony Remotes Will No Longer be Manufactured by Logitech

This has been rumour for a while, but it's now confirmed by Logitech:   https://support.logi.com/hc/en-us/community/posts/1500000658341   "While Harmony remotes are and continue to be available through various retailers, moving forward Logitech will ...

57 by Resident Expert
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  • 7 replies
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Weird, ongoing issue that nobody seems to be able to solve.

I can't seem to find anyone else with this same issue.We have three TVs: one downstairs (living room), one in our bedroom, and one in the mother-in-law's bedroom.At night, we turn off the living room TV. The problem is that most of the time, the upst...

MoonMilk4 by I've been around
  • 256 Views
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Why can I not get Global on demand? It goes off into StackTV.

I could always go to Demand and get all the Global episodes of programs Now it switches me over to StackTV which I do no subscribe to. Has Rogers stopped carrying Global on demand?     ***Edited Labels***

GasFed by I've been here awhile
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how much are you paying for internet and tv?

i feel im paying alot what is everyone else paying?   i want to see if im getting a good deal or really bad deal.   how do you get a good deal   *** Edited labels ***

Tarrifs

Will Trumps tariffs affect the price of American tv channels that we receive?   **Labels Updated**  

Resolved! Navigatr not showing primetime schedule

From Saturday August 26th 2023 to Tuesday August 29th, the prime time schedule only on my Rogers Navigatr here in Ottawa shows no information for every chanel.. This happens fairly often lately.Please correct. Thank you     ***Edited Labels***

Samosa by I've been here awhile
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Firestick

My firestick which is about 3years old has stopped working. When I turn on the tv(LG smart tv,approx 4yearsold), just says no signal. Did all the usual things like unplugging and hitting the appropriate buttons,etc.. Anyone else having this issue? An...

Slimsloan by I've been here awhile
  • 340 Views
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Maximum concurrent cloud recordings?

I'm using Rogers Cloud PVR service, I'm noticing that I'll see in scheduled recordings conflicts, seems to happen when there's a lot that turn up in the same time frame. When I had my own Nextbox at home I remember this, and it made sense to me becau...

The4Js by I plan to stick around
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Using Third Party Remote - Seniors With Dementia

Good Morning,   Wondering if anyone has used a simplified third party remote such as the "Flipper Big Button Remote" successfully with the new Shaw / Rogers Cable Boxes?   My father is struggling to use the current remote and the simplified option fr...

Frank8787 by I've been here awhile
  • 532 Views
  • 4 replies
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Shaw Cable TV Charge

My mother got charged with "Shaw Cable TV BPY" for the 2nd month. But we don't subscribe to cable. Does anyone else have this issue??

wphilipg by I've been around
  • 307 Views
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Sound issues watching ctv

Is anyone having sound cuts from watching CTV Jimmy Fallon show or any other shows?

Resolved! Rogers On Demand not updated with any new shows since October 9th 2024

Is anyone else having problems accessing any new shows on Demand on the old cable system?  I have missed several shows over the past 2 weeks and nothing appears to be working at Rogers on their automated updates.  The last shows recorded for several ...

jan17 by I plan to stick around
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Cfpl

Channel 09 , cfpl has been cutting in and out for more then a week.right now it’s off. Fix it! Is this a lack of maintenance on your part?    *Added Labels*

krimar by I'm here a lot
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Resolved! Premium vs Ultimate TV channels

I have seen many posts about this topic but can't find the actual comparison.  Could someone please help me understand the channel offering under Ultimate TV and how that compares to the discontinued Premium that i have now?   **Labels Updated**    

aawolfe by I've been around
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Soccer

English soccer just moved from DAZN (which Rogers Ignite shows) to FUBO TV. Is Rogers going to link to this? If not, how do I get it through my Samsung smart TV? Help!     ***Added Labels***

Doug67 by I've been around
  • 4093 Views
  • 4 replies
  • 1 likes

Missing episodes

There's a new show on CBC called St Pierre and episode 1 was never available on On Demand yet episode 2 is available.Also new show called Animal Control on Fox is not available on demandAny idea why all episodes are not showing On Demand?Thank you   ...

KriataLad by I've been around
  • 516 Views
  • 1 replies
  • 0 likes