07-08-2023 04:23 PM
we just had Ignite set up and so far so good..... however, we don't like to see unwanted (or unsubscribed) channels while we scroll through..... I know years ago with Rogers we could "hide" channels..... can we do that here ? assigning favourites doesn't seem to work
07-08-2023 04:33 PM - edited 07-08-2023 04:35 PM
@Rockroll01 : This is not possible with Ignite. "Surfing" channels hasn't been much fun since digital TV made each channel change a 2-3 second affair. What you can do is set favourites, go to the Guide with your Favourite channels listed and then see what's on those. You can then surf up and down the guide, instead. You can also hit the channel up button repeatedly and see the information on the next channel and surf past if you don't want to see that programme based on the info, which comes up much faster than a picture. With the ability to record anything, the need to surf should be in the past, although for some people it's a habit that's difficult to break.
Part of the reason that Rogers includes all the channels when you hit the channel up button is to entice you to subscribe to a channel.
07-08-2023 07:51 PM
@Rockroll01 wrote:
we just had Ignite set up and so far so good..... however, we don't like to see unwanted (or unsubscribed) channels while we scroll through..... I know years ago with Rogers we could "hide" channels..... can we do that here ? assigning favourites doesn't seem to work
This keeps coming up time and time again. There are a number of reasons why it would be highly desirable to be able to skip unsubscribed channels when channel surfing with Channel Up/Down. (See my post here). Unfortunately, we still don't have any such option.
07-09-2023 01:31 PM
07-09-2023 01:47 PM
@mebe wrote: I assumed that Ignite TV let you change the Guide to Subscribed and free channels only, but I can't recall if that's actually possible.
The IgniteTV guide is very flexible. It has:
- All channels
- Free to me (subscribed and previews)
- HD Channels
- Favourite Channels
as well as:
- Trending
- Movies
- Sports
- Kids
In addition there is the voice command option where you can say all kinds of things like "what should I watch" and you'll get recommendations based on your past viewing, or you can search for actors, or any other thing you like.
07-09-2023 03:54 PM - edited 07-09-2023 03:59 PM
I remember checking the Trending list at the Rogers store, but how flexible is the What Should I Watch function? Can you set it for All channels, or limit it to Only Subscribed or Free channels?
If you can later delete content that you previously watched but disliked, that would make the results more accurate.
Just because I watched two drag races on Fox Sports Racing, and a few episodes of The Queen, doesn't mean I should watch RuPaul's Drag Race.
Alexa ... Besides my weight, what should I watch?
07-09-2023 11:42 PM
08-27-2023 07:25 AM
This guide is not as *flexible* as you suggest...I've just recently subscribed to ignite seeing as our landlord has upgraded his bulk Rogers account to ignite......the Guide* ALWAYS defaults to HD channels, if one selects *free to me* the tuner will NOT lock onto that setting & stay with it. As soon as you back out of the *Guide* one will again be inundated with the subscribe channels once again...go back into the Guide* ..sure enough the guide has reverted to Hd Channels, there seems to be no way to make *free to me* the default....Not impressed at all.
08-27-2023 09:01 AM
08-27-2023 10:41 AM
Thx for the info.........have already gone that route.......one sets Free for me in the settings, one closes the *settings*, goes back to the regular channel selection, do a channel up or channel down, go back into the channel guide & HD channel is the default once again.......there's got to be an issue with the program software.
08-27-2023 12:08 PM - edited 08-27-2023 12:12 PM
@55trucker : It should work. I have my box set for "free to me" and my wife has her box on "all channels". Perhaps do a reboot of the box before trying again. Also make sure you have properly selected the "free to me" option before exiting the settings. Obviously, the "free to me" option will show the channels that are included with your landlord's account, unless you have your own subscription.
This only applies to the guide and not when "surfing" channels.
Have you "named" your own box - Device Settings - Device Name? (although I don't think this makes a difference if you're making the changes on your box)
08-27-2023 12:58 PM
Thx........rebooting solved the issue, that tidbit of info wasn't included in the user guide that wasn't included with the hardware....now back to the OP's original question......
how does one block all of the *subscription* channels that continue to appear when surfing?
Our previous Technicolor tuner gave the user the option of *hiding* all of the channels that one isn't subscribed to or just doesn't want to appear at all such as foreign language channels..
08-27-2023 03:03 PM
@55trucker wrote: how does one block all of the *subscription* channels that continue to appear when surfing?
As discussed in post 2 and 3 of this thread, this is not currently possible.
08-28-2023 08:58 AM
Now realizing that Rogers doesn't manufacture these tuners/receivers perhaps senior management might take notice that the current program design is flawed & needs to be MORE user friendly & get the manufacturer to update the software.
08-28-2023 11:33 AM
@55trucker wrote:
Now realizing that Rogers doesn't manufacture these tuners/receivers...
Rogers didn't manufacture the previous boxes either. They all run on firmware. The firmware/technology in this case is licensed from Comcast. Unless Comcast makes a change, it's unlikely that you'll see it on Rogers.
Also, these are not tuners. These are IPTV boxes that stream everything from the head end. There is very little "smarts" inside the box itself.
2 weeks ago - last edited 2 weeks ago
Not being able to customise easily the channels is very annoying. I have 2 dementia parents and need this feature to limit the amount of channels they can see and channel up/down to. Otherwise they get lost in 999 channels and can't get anywhere. I was using a Flipper remote for them but the new system is not compatible. What a mess Roger's has made. Not happy.
2 weeks ago
^Precisely!
the old Technicolor hardware gave the user the option of *hiding* all of the subscription channels that one was not paying for and didn't want to scan thru to get from A to Z. I'm no spring chicken either, at 72 convenience is a major selling point.
If I had known that this Comcast supplied hardware was loaded with somewhat *bottlenecked* firmware I would've reported that back to my landlord & insisted on *not* switching to Ignite until what we had forced onto us was the same as the more user friendly Technicolor device.
Sunday