Rogers Xfinity TV
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Resolved! Re-connecting paired Bluetooth headphones.

I’ve already paired a set of Bluetooth headphones and they work fine. The problem is when I shut the tv off and turn the tv on the next day, the headphones do not automatically connect. I have to go back to audio settings and forget them and pair the...

Mafia-Mom by I've been here awhile
  • 4168 Views
  • 5 replies
  • 1 likes

Resolved! Only my 4K channels are working--what happened?

Hi,   I was wondering if someone could help me. I woke up and somehow only my 4k channels work on my Xi6-T box. I can see the guide, the three dots when the picture loads, but ultimately get a XRE-03090 error code on all non-4k channels.   Has anyone...

Adomo25 by I've been here awhile
  • 5672 Views
  • 6 replies
  • 0 likes

Resolved! How to Connect STB to new SSID?

I want to change my SSID. Everything is installed and working great, but now I want to change my SSID.  Is there a way to tell the TV boxes the new SSID?... do they find it automatically the next time the come out of sleep? Or the next time they are ...

ColdGranite by I'm a senior contributor
  • 30251 Views
  • 37 replies
  • 0 likes

Resolved! Ignite TV Box Set-Up Settings

I got 1 receiver with my package yesterday, was supposed to be 2. The second one will be here next week. My question is, if I unplug the receiver and hook it up to the tv in my bedroom, when I hook it back up to the tv in the living room, will I have...

warped77 by I plan to stick around
  • 2909 Views
  • 1 replies
  • 1 likes

Old time shift channels

Hello   I recently upgraded to Ignite and Im looking for the time shift channels. No one at Rogers seem to be able to even tell me which channels they are,   For example I used to record channel 114 at 7:00 pm est for shows that were on at 10:00 pm e...

sbacc by I've been here awhile
  • 6906 Views
  • 4 replies
  • 0 likes

Problems with Ignite Remote

I just got Ignite installed in my home. The Rogers box (TX061AEI) is connected to my Samsung UN50NUthrough a Denon AVR 5750 receiver.   When I try to switch to verbal commands on the Remote, it more often than not will not work, unless it is pointed ...

abcweir by I've been here awhile
  • 23326 Views
  • 35 replies
  • 0 likes

Resolved! XR15 voice remote not pairing for voice

I am not able to pair the XR15 voice remote for voice commands to the Ignite TV stb.  The remote works as expected but for voice pairing. The instructions are followed as posted by at the Rogers online support page: Press and hold the Rogers and Info...

WPDK by I've been here awhile
  • 6718 Views
  • 3 replies
  • 0 likes

Rogers Ignite TV & Internet constantly disconnecting

Ever since late March our internet has been on the fritz. All wi-fi related activities (cable, TV streaming, internet browsing & gaming) are put to a screeching halt and is forced to reconnect more than several times a day. There are periods where th...

GregSim by I've been here awhile
  • 13172 Views
  • 23 replies
  • 0 likes

Resolved! Help with XR15 programming

I've never any luck with anything from Rogers.. Just switched to Ignite and more problems.. yay me... Not that I expected anything different... I should mention that none of the 'auto' programming works and when it troubleshoots connection it spins f...

bigdee2015 by I plan to stick around
  • 3335 Views
  • 3 replies
  • 0 likes

New Banner causing delays with 3rd Party Apps

I noticed when I go to Youtube, Neftlix, Prime, etc I get a banner on the screen that reads "You're entering a third party app".  This is really annoying because it freezes my screen for 30 seconds.  If I push one of the arrow buttons on the remote w...

jjjjy7 by I'm a reliable contributor
  • 9828 Views
  • 10 replies
  • 0 likes

Resolved! Toober app on ignite tv,

Just a quick question to those who may know more than me. Last week I received my regular email from Rogers discussing the latest things to watch. What caught my eye was the app they recently introduced called Toober, which interested me. I read the ...

Dire by I plan to stick around
  • 2619 Views
  • 2 replies
  • 0 likes

Resolved! Can Band Steering be Disabled if you are using WiFi Pods?

Just got new Rogers Ignite service and we had to put the gateway in the basement furnace room to access the Alarm system Phone Lines.   Result was weak signals at the TV and computers not just above the Gate way.   I fixed the TV signal by renaming t...

Rogers Ignite compatibility with TV makes

I just bought a Westinghouse TV.  TV works fine, but it won't work on Rogers Ignite --  no volume.  I've had a visit from technicians to my house. It was worse than the Laurel and Hardy show, they were so deeply incompetent and unprofessional there a...

cdeeble by I've been here awhile
  • 11673 Views
  • 15 replies
  • 0 likes

Resolved! Skip Forward Reset

Worst remote ever!!!Used the (exit exit exit 0030) to change the skip fwd on the Page up button.Today it randomly reset back to the five minute jump. And now the above code doesn't work.Any new ideas?     ***Edited Labels***

Funchick76 by I've been here awhile
  • 9602 Views
  • 4 replies
  • 0 likes

ignitetv.rogers.com no longer requires Adobe Flash!

I don't know if Rogers was planning to announce this in a Blog post but the subject line here says it all. Just click on https://ignitetv.rogers.com and sign in.  You can now watch Ignite TV on your computer and Adobe Flash Player is no longer requir...

-G- by Resident Expert
  • 7060 Views
  • 17 replies
  • 2 likes

Comcast now rolling out XB7 Gateway

Was looking at Comcast's web site and saw that they have started to roll out the CGM4331COM / XB7 to select markets.  Specs show that the modem has a maximum data throughput of 2.5 Gbps.  On the back, the XB7-T has 4 Gigabit Ethernet ports and 2 Tele...

-G- by Resident Expert
  • 12490 Views
  • 9 replies
  • 0 likes

Questions about PODS

I had PODS installed today and am not sure I understand how they work.  I was having issues with one of my TVs that was furthest away from the modem, but the tech placed the pod for that TV further away from the modem than where my TV and box are cur...

jjjjy7 by I'm a reliable contributor
  • 48197 Views
  • 55 replies
  • 0 likes