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Missing Games on Super Sports pack

I recently subbed to supersports pack. Find alot of my teams games are not even on . Out of 5 games have missed 2. I also sub to tsn and sportsnet. Like todays game not on anyplace. What is the point of subscribing to MLB extra innings if you don't g...

phil57 by I plan to stick around
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Chromecast Ignite Errors

I've been having problems casting Rogers Ignite with Chromecast. When I try to cast I sometimes receive a message that no input can be found. Other times Ignite will begin to cast but Chromecast will freeze and I'll have to reboot it. I've tried this...

Baseball56 by I've been here awhile
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4K HD PVR boxes does Rogers have any in stock?

My building has a bulk plan included in the maintenance fee  that requires a 4K HD PVR box. The Tech support guy gave me a different box (I believe it was due to failing to provision that box or maybe he doesn't have this box). I realize later that t...

boogah by I've been around
  • 1530 Views
  • 1 replies
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Resolved! How do I disable reminders for sports games?

I'm making this post on behalf of my mother, who one day didn't necessarily want to record the blue jays game, but wanted a reminder of when it was starting so she could switch over and have a look. This was a few weeks ago. Ever since then, every si...

bscrivens by I plan to stick around
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  • 4 replies
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Resolved! Xi6 Ignite TV Boxes - Always On / Always Streaming?

Tried a few searches on this, so apologies if this is already addressed.   In my case I have several Xi6-T boxes, and I was installing a new TV.    I connected it to the box, and turned on the TV with its remote (did not setup the Ignite remote yet)....

robtoe by I'm a reliable contributor
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  • 20 replies
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Remote Pairing

Deactivate pairing between Ignite remote and Meidong sound bar.       ***Added Labels***

firemaidn by I've been around
  • 713 Views
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New Ignite IPTV box - XiOne

For the past couple of weeks, I have been part of a group testing the new XiONE IPTV box.  It's similar to the Xi6, but is a bit smaller and uses about half the power.   Here are some differences between the XiONE and (Xi6).   AV1 CODEC4 GB memory (2...

JKnott by I'm a reliable contributor
  • 14019 Views
  • 7 replies
  • 3 likes

Audio Separating from Video all the time

I couldn’t find anything to this. But I can’t believe how often the audio will fall out of sync from video- whether I use the guide, switch from live TV to OnDemand or exiting apps to live TV. I find myself restarting ignite boxes almost every day.  ...

Japer by I plan to stick around
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  • 2 replies
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When will Rogers roll out the new XiOne STB

Looking to find out when Rogers might be rolling out the new XiOne boxes for existing customers.  I have a bunch of the Xi6's, but my main box would benefit greatly with the added support of Dolby Vision/Atmos.  I normally have to use a different str...

reed935 by I plan to stick around
  • 2549 Views
  • 2 replies
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Delay in changing some channels

I have noticed over the last week there is a long delay in changing 'some' channels.  The screen doesn't go blank, but rather the dots just keep moving until the channel comes on - usually 10-15 seconds vs 2 seconds for the other channels.  The chann...

jjjjy7 by I'm a reliable contributor
  • 1769 Views
  • 3 replies
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Getting connected

I'm not connected, I went through the connect for success did that been approved everything's been done got my package picked out. I live in a new sixplex apartment that was the first one done by housing with shipping containers there's one tenant th...

Ignite TV - 4K Channel - LG OLED TV

Watch out for this problem tuning into a 4K channel with Ignite TV.   I had no choice but to upgrade to Rogers WiFi IGNITE system when I moved this past April. I had a PVR that worked great but Rogers isn't updating it anymore so IGNITE it is. Anyway...

robb1138 by I've been around
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  • 1 replies
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403 Error When Connecting to Ignite TV

I been having issues connecting to my IPTV ever since I set up Rogers new ignite gateway modem, has anyone else had any issues? Or can provide steps to solve this issue. I continue to get a 403 error code     **Labels Added**      

Martin154 by I've been around
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  • 2 replies
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Ignite TV and the Leafs

Great to be a le to watch the game when I. Not at home, but the audio is line 5 seconds ahead of the video. So I hear the go before I see it.     ***Edited Labels***

hfreel by I've been around
  • 783 Views
  • 1 replies
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Choppy picture - SNONE 4K

For a while now, SNOne 4k (996) has had a choppy picture and sound.I have done the following:-Rebooted the modem-Rebooted the box- checked the wifi strength (box has reported weak AND very strong signals at times)- switched to wired connectionNone of...

Polaris URC1090 remote interferes with neighbor's TV

Remote:  Polaris URC1090 – URC SupportMy parent lives in a senior home sharing a room with another person.  Both have Ignite TV.   If we use the default IgniteTV remote control, everything works fine.    We recently received a Polaris URC1090 remote ...

ianh227 by I've been around
  • 1554 Views
  • 3 replies
  • 0 likes