Rogers Xfinity TV
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Display Recording Settings Devices

Under General > Display Recording Settings I have a duplicate device listed. I only have two STBs. One is named Family Room and the other Living Room. For some reason I have Living Room shown twice.  When I rename the Living Room to something else on...

Settings.jpg

Resolved! Flex 20 + Sports Package Question

Hi there: right now I have the old digital boxes and I am thinking about upgrading to ignite. I called Rogers and I was offered the flex 20 plus Sports. They sent me the channel listings, and I don't see Sportsnet Ontario on the list of channels. Any...

Resolved! Ignite tv channels

I’m thinking of getting ignite tv but can’t get a clear answer on whether or not The Golf Channel is available.      ***Edited Labels***

PearlsF by I've been around
  • 2597 Views
  • 1 replies
  • 0 likes

Hollywood Suite 70s channel sound issue

For about a week now, I've had bad sound only on one channel - Hollywood Suite Movie channel for 70's movies.  The sound cuts out every other second which makes it hard to watch the channel.. This happens ONLY on this one movie channel and on no othe...

pjrettin by I've been here awhile
  • 1693 Views
  • 5 replies
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Resolved! Ignite TV away from home HDMI not working

When I am away from home I can watch most channels on my chromebook. If I try to use a HDMI cable to connect to a TV so I have a bigger screen, there is no video. Is this normal?     ***Edited Labels***

turkk by I plan to stick around
  • 1107 Views
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Saved Recordings Disappearing

I was on my ignite TV app earlier today marking some recordings as "save until expiry". I had just marked a film as such when the app refreshed and the recording disappeared. I still had 2% space left on my PVR before the recording disappeared and af...

RSS92 by I'm here a lot
  • 3399 Views
  • 9 replies
  • 1 likes

Emergency Alerts on Ignite TV

Okay, this is kinda annoying.  @CommunityHelps  , do you know if there are any plans to fix Emergency Alerts on Ignite TV?  There is no way to stop or cancel the Alert Ready message that is being displayed (and read aloud at full volume) and it also ...

-G- by Resident Expert
  • 6119 Views
  • 17 replies
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ToonAVision added as an app only

Rogers quietly seems to have added ToonAVision, but the channel is not on the guide, cannot be recorded, paused, rewind, etc. It is found in the Apps section under Entertainment.   I really disapprove of channels being replaced with apps. This should...

james039 by I plan to stick around
  • 1529 Views
  • 4 replies
  • 0 likes

No soundrrect my sound it did not

I had an issue with the sound on one of my sets and called support and they had sent me a new modem for that particular TV. After connecting the new modem as I thought would solve the issue it did not. So this tv was about 10 yrs old and thought it w...

Donhere1953 by I've been here awhile
  • 695 Views
  • 1 replies
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More Stingray Music Changes??

Back in October, 2020, Rogers rejigged their Stingray music channels (they removed a ton of channels and added some) and reassigned channel numbers, filling channels 370 - 409, inclusive.  Looks like things may be changing again.  When I look at my s...

-G- by Resident Expert
  • 14246 Views
  • 20 replies
  • 1 likes

Really confused about channel counts

I think I'm now at the point where I might have to say goodbye to Digital TV. I'm reviewing the packages. Besides losing channels,  I'm confused about the number of channels.  Rogers Flex 20 says 52 channels, with 31 basic, and 29 Flex included for a...

geddo by I plan to stick around
  • 8623 Views
  • 22 replies
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Fox Sports Racing Schedule

Can someone get a hold of these turkeys that package this channel for Canada and have them update their schedule on the Rogers Ignite...no way of getting a hold of them.   **Labels Added**    

danno100 by I plan to stick around
  • 1124 Views
  • 1 replies
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Does Rogers send out refurbished equipment?

We just signed up for the Ignite Flex 20 with 1.5Gbps internet. This is part of their migration to the Ignite system from the legacy cable. Anyways I started opening up gateway first and it looks brand new, no issues. Then I opened up the two tv boxe...

firestick

I cannot get ignite tv app to stream video content when using Firestick.  The app functions right up to choosing program to watch.  I get a message to disconnect HDMI, but the Firestick is using HDMI. How do I get this to function properly ken     **...

kenunny by I've been around
  • 13868 Views
  • 10 replies
  • 1 likes

Flex Channels 4K Error Message

    I DON'T EVEN HAVE 4K CHANNELS I had to call once before to do the exchange, but now I want to do it again. By myself. what causes this error?       ***Edited Labels***

4K error.jpg

WATCHED show not displaying as watched

Recent change to Ignite. We have 2 tvs and like to watch some of same shows but separately. Some shows will display the blue WATCHED banner after one of has watched the show and sometimes it doesn't. It appears to be random. Seems like something smal...

Mer1 by I've been around
  • 787 Views
  • 1 replies
  • 0 likes

Resolved! blue screen

 We are experiencing blue screen or no start up on one tv, have to reset constantly. Also have picture drop out still , as experienced earlier. Wifi router is also having problems with band steering function not being reliable.   ***EDITED LABELS*** ...

Resolved! Add my TSN subscription to my STB?

I have a typical Rogers ignite setup at home using a Xi6 STB. I also have a separate yearly TSN subscription. To view TSN channels I have to switch to my computer and watch via a web browser. Is there any way of adding that same subscription into the...

markfink777 by I plan to stick around
  • 3605 Views
  • 4 replies
  • 0 likes