Rogers Xfinity TV
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Resolved! Netflix

My Netflix will not open on Roger’s app today, getting error code NW-8-19 I have rebooted the modem, also reset Netflix and refresh system and still not working     ***Edited Labels***

Evestef1 by I've been here awhile
  • 2414 Views
  • 2 replies
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Resolved! ignite tv webpage

all of a sudden it wont load, just sits here forever:       ***Edited Labels***

Screenshot 2023-10-20 173622.png
aharkies by I plan to stick around
  • 3268 Views
  • 2 replies
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Best wireless headphones/earphones for ignite tv

I’ve had trouble with the stability of connection with my Bose SoundSport wireless earphones. Wondering if the community has suggestions about a better experience with another brand.       ***Added Labels***

Cjpjah by I've been around
  • 2129 Views
  • 5 replies
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Loyalty Promotion

My parents have been a loyal customer for 50+ years and when contacted today for a new promotion after their previous promotion expired 6 months ago they were told they could not even match what Bell was offering them. They have multiple services wit...

Super71 by I've been here awhile
  • 2060 Views
  • 4 replies
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Ignite TV - Stingray Country Classic Charge

I was recently forced by Rogers to upgrade to Ignite Tv.  My dog likes to listen to Stingray Country Classic which was on channel 731 and free on our former TV package.  Now I have to pay $3 to get it.  I see in the community that others on Ignite TV...

Alex318 by I've been here awhile
  • 2493 Views
  • 4 replies
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Ignite Box Boots then shows black screen.

3 days ago when i turned on my TV I had just a black screen with a blue screen occasional for 1 sec. reboot the box, it came on to say "Welcome...." but went black. Checked the hdmi cables and no change. Didn't have much time so I left it. Next morni...

PatonB by I'm here a lot
  • 3728 Views
  • 6 replies
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Resolved! New ignite tv box

Please could you send me a new ignite tv box for my sons room       ***Added Labels***

Bevl911 by I've been around
  • 1455 Views
  • 1 replies
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Resolved! Getting Stingray channels

As a new user of Ignite Flex 20, I believe I should have free access to the Stingray music channels on my TVs. How do I get these?   **Labels Added**    

KeithMcG by I've been around
  • 1455 Views
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Ignite issues.

Am new to Ignite since Aug23. Prev was Shaw Gateway customer and with merger, Shaw 'forcing' Gateway users to Ignite TV.  I am in Vancouver.  Unbeleivable  problems with Ignite.    Issues:  1. Lower channels ie 101 up to 115 cannot view. These are th...

BarryC604 by I plan to stick around
  • 1536 Views
  • 2 replies
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Ignite apps

Am previous Shaw Gateway customer.  Forced to merge with Rogers.  Forced to  'upgrade' to Ignite.Nothing but major problems with Ignite TV.    Shaw Gateway could install/load Spotify.  Ignite at this point cannot install/load Spotify.   Huh?  Is'nt  ...

BarryC604 by I plan to stick around
  • 1864 Views
  • 5 replies
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stingray music

I recently signed up for Rogers Ignite Total TV package. The installation went well and the technician asked me if I wanted basic internet naively I said yes. Installation went well TV channels worked. I was going through the channels and asked for S...

kickgoal1 by I've been here awhile
  • 2668 Views
  • 5 replies
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Resolved! IgniteTV casting to Chromecast error

Hi, is anybody else having problem casting from IgniteTV to Chromecast? I was able to do this fine 2 days ago but unable to since yesterday. I am able to cast Youtube just fine. I got the "TVAPP-00115" error. I think it must be something from Roger's...

ohan by I've been here awhile
  • 6259 Views
  • 9 replies
  • 1 likes

Fox channel not available

since yesterday, Fox (ch 28 in my area) shows "The broadcaster is currently experiencing technical difficulties" All tech support want to do is reset my stbs which achieves nothing   ***EDITED LABELS***

jondoe2 by I plan to stick around
  • 9245 Views
  • 26 replies
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Resolved! Fox Business

I have IgniteTV Flex 20 with Sports. Fox Business is not one of the available channels on  this package. How do I order this one channel?     ***Edited Labels***

cambey by I've been around
  • 1630 Views
  • 2 replies
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Cracking, Staric Audio with Rogers Ignite

Crackling, static sound started a week ago. I tried all the solutions from Rogers on line & apps. . Called & Tech re-booted it - no change, suggested a new white box might be needed. We got app’t: Technician came yesterday, he unplugged/ plugged ever...

WRDS by I've been around
  • 1210 Views
  • 1 replies
  • 0 likes