Rogers Xfinity TV
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Replacement of remote

One of my remotes no longer works including after replacing batteries as well as hitting setup button   **Labels Added**    

Jilth by I've been here awhile
  • 4264 Views
  • 3 replies
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stingray music

I recently signed up for Rogers Ignite Total TV package. The installation went well and the technician asked me if I wanted basic internet naively I said yes. Installation went well TV channels worked. I was going through the channels and asked for S...

kickgoal1 by I've been here awhile
  • 2455 Views
  • 5 replies
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Resolved! IgniteTV casting to Chromecast error

Hi, is anybody else having problem casting from IgniteTV to Chromecast? I was able to do this fine 2 days ago but unable to since yesterday. I am able to cast Youtube just fine. I got the "TVAPP-00115" error. I think it must be something from Roger's...

ohan by I've been here awhile
  • 5950 Views
  • 9 replies
  • 1 likes

Fox channel not available

since yesterday, Fox (ch 28 in my area) shows "The broadcaster is currently experiencing technical difficulties" All tech support want to do is reset my stbs which achieves nothing   ***EDITED LABELS***

jondoe2 by I plan to stick around
  • 8488 Views
  • 26 replies
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Resolved! Fox Business

I have IgniteTV Flex 20 with Sports. Fox Business is not one of the available channels on  this package. How do I order this one channel?     ***Edited Labels***

cambey by I've been around
  • 1448 Views
  • 2 replies
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Cracking, Staric Audio with Rogers Ignite

Crackling, static sound started a week ago. I tried all the solutions from Rogers on line & apps. . Called & Tech re-booted it - no change, suggested a new white box might be needed. We got app’t: Technician came yesterday, he unplugged/ plugged ever...

WRDS by I've been around
  • 1082 Views
  • 1 replies
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Not very comforting

was just checking the Rogers website in preparation for my eventual (?) change to Ignite and got this:         ***Added Labels***

Rogers today.jpg
FredGarvin by I plan to stick around
  • 1251 Views
  • 5 replies
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Gateway upgrade from XB6 to XB7

While resolving some Ignite issues last week, the rep informed me that I was eligible for a free upgrade of my gateway (from XB6 to XB7).  This was scheduled to happen this morning.  Since the tech came to swap the boxes, I no longer have any service...

reed935 by I plan to stick around
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  • 2 replies
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Resolved! Multichannel PCM

As of a few days ago, my Onkyo AVR is reporting that its incoming audio from the Xi6-T is now Multichannel PCM, rather than Dolby Digital Plus.  This is when I select Best Available on the box, selecting Expert Mode still shows DD+.  What's the diffe...

fwd1955 by I plan to stick around
  • 2120 Views
  • 1 replies
  • 0 likes

Closed Captioning Pause

When closed captioning is paused, is it possible to display the words on the screen for longer than a couple of seconds? The words disappear so quickly. Thanks in advance.

falcios by I'm a senior enthusiast
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  • 1 replies
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Resolved! Recording Times cuts off show

When setting a program to record, the start time is 1 minute earlier and ends 1/2 hour + 1minute later.  When viewing the recording, you see the ending of the previous show. Sometimes, the ending of the main show gets cuts off at the end.   Can the r...

falcios by I'm a senior enthusiast
  • 1863 Views
  • 2 replies
  • 0 likes

Resolved! 1 of my Ignite tv box keeps cutting out

After 2 years of no problems & no changes to my configuration/network, one of my TVs keeps giving me a black screen after only a few minutes of watching.   There were no issues prior to yesterday, and there are no issues with my other TV, my internet...

mlf by I've been here awhile
  • 11184 Views
  • 4 replies
  • 0 likes

Resolved! StackTV login

I recently got Ignite TV. I have StackTV through Amazon. I have signed into Prime Video but don't see an option to login when I launch StackTV. Can I use my StackTV from Amazon?

WaveSurf by I've been here awhile
  • 3041 Views
  • 4 replies
  • 0 likes

Resolved! Ignite TV App on Amazon Fire Tablet

I can run ignite tv with no problem on my Samsung A5 phone. It also runs fine on my daughters ipad.   I can only view recorded shows on my Amazon fire tablet. On demand shows error out. When I try to ask for my channel guide I also error out.   I can...

Resolved! Duplicate channels

Many of my Ignite TV channels are duplicated but seem to have the same attributes - both HD, for example. FX is 15 and 95. What is the difference? 

seahaggish by I've been here awhile
  • 3575 Views
  • 6 replies
  • 2 likes