Rogers Xfinity TV
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Resolved! Weak WiFi

Hi, lately I have had to reboot the TV box a number of times each week, sometime multiple times a day. I notice the WiFi icon on the Rogers (Guide, Saved, etc) screen has one "bar" only & I wonder if that is the problem. I also notice the WiFi on my ...

nickdiamand by I plan to stick around
  • 6173 Views
  • 10 replies
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Ignite Total TV Missing a Channel

So i upgraded to Total TV/Internet and according to the email that i received from one of the agents OutTv channel 339 in Toronto is included and other agents that i have spoken to on chat stated that it is included in my package. When i got to the c...

Teach by I'm here a lot
  • 7102 Views
  • 20 replies
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Resolved! Which TV packages offer International News theme pack?

Figuring out new 2-yr contract, possibly switching to Total, from Flex 20. Can't figure out if the $5 International News Theme Pack is available with Ignite Total, and glitches in the Rogers system prevented CSR today from accessing a lot of informa...

GF9 by I'm here a lot
  • 3441 Views
  • 5 replies
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Audio Lag on Ignite TV

I just switched to Rogers Ignite internet and TV.I can see that voice lags vs video on ALL channels. Very annoying! I see multiple posts about it, but yet to see a resolution. Is constant video box rebooting will be my life now on or is there a lasti...

Olga2 by I've been here awhile
  • 14949 Views
  • 18 replies
  • 1 likes

The lack of Classic Animation on Canadian TV

Since the demise of Teletoon retro in 2015, there has been no classic animation on Canadian TV. That includes on cable channels or streaming.. even though streaming services like Pluto and Tubi that offer Every Limited source of classic animation in ...

Mr-Stereo by I've been here awhile
  • 1859 Views
  • 2 replies
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not getting the US channels -

We pay for the premium package $179 month plus taxes and our contract and our print off today show that we get the 5 US channels as well (NBC ABC FOX PBS CBS) and on occasion do get them - but 90% of the time they are not available.  I have tried cal...

Robo89 by I've been here awhile
  • 2535 Views
  • 5 replies
  • 1 likes

Resolved! Ignite is Unreliable

We switched to Ignite in December, worst decision we've made. Before switching, if internet went down, you'd still have your other services, now it's very frustrating because every time Ignite goes down which has become a  frequent occurrence for us,...

steelback by I've been here awhile
  • 12910 Views
  • 22 replies
  • 1 likes

Resolved! New and repeat show recording

I recently upgraded to ignite. all good so far. have a question about recording "new" and "repeat" shows. Coronation street is on ever night at 7PM as a new show. it is also listed at 11:30 every night as a repeat show as well as sunday morning when ...

habsrule999 by I plan to stick around
  • 3629 Views
  • 6 replies
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Resolved! Adding Favourite Channels

I’m sure the answer to this is so obvious that I’m going to feel dumb but I have searched and searched and find no one asking this question.How do I create a favourite channel list?Thanks,Rick   **Labels Added**    

Ignite TV Connection Powering off

We currently have 4x TVs hooked up with individual ignite boxes for each TV in our restaurant dining room.  The boxes will routinely turn off multiple times throughout the day. Looking into it it could be a connection issue as the power savings setti...

LCGOrillia by I've been here awhile
  • 2566 Views
  • 7 replies
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Resolved! Prime time and Stingray

When we signed up to Ignite Flex 10 after July 2021 the choice to receive the Prime Time package $3 a month U.S. channels ABC,CBS,NBC,FOX,and PBS from Buffalo and the Stingray music ( called Stingray Plus) $3 a month approximately 45 channels. Early ...

Flavour1 by I'm a regular
  • 6920 Views
  • 21 replies
  • 0 likes

CNBC feed

CNBC has CNBC world on - today June 19 24Why?? It’s not olympic time as the last time.   *Added Labels*

jdprucha by I've been around
  • 703 Views
  • 1 replies
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Resolved! Tips on Rogers Ignite Remote

I'd like to be able to turn off the tips for using the Ignite TV remote that pop up when I use the onscreen Guide. I already know that if I want to move forward to the next day, I can use the fast-forward button. I don't need to be reminded of that e...

mlaffs by I've been around
  • 1884 Views
  • 2 replies
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Resolved! How to Weatherproof a Rogers Entertainment box?

I have a new outdoor TV.  It's all set up and working fine with the little 5"x5"x1" Rogers tv box, but I want to waterproof that box so it can stay outside.  I considered a weatherproof junction box, but I believe they may block wifi signals to/from ...

steve_sea by I've been here awhile
  • 2399 Views
  • 6 replies
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Resolved! Rogers XR15 Remote Control

Is the Rogers XR15 TV set-top a rental?The return/ok button is broken. There is a hole in the middle button with white light flashes.Can it be repaired or replaced for free?Thanks     ***Edited Labels***

Don2023 by I'm here a lot
  • 1846 Views
  • 1 replies
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Resolved! No More Legacy

Well I have finally moved a few mountains and changed from legacy Digital TV to Ignite TV. Friday was a major IT/TV day at my place. The Impetus to do this was the decommissioning of an SDTV 8350 PVR which I had hooked up to an ancient RCA CRT televi...

foodtech46 by I plan to stick around
  • 2736 Views
  • 3 replies
  • 0 likes

Ignite tv mobile app not working

I had to reinstall the ignite tv mobile app on my phone as I have a new phone. I can sign in but when it tries to load I get a message that says something went wrong. I have uninstalled and reinstalled many times.   *Added Labels*

Hunnie1977 by I've been here awhile
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  • 2 replies
  • 0 likes