Rogers Xfinity TV
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City TV On Demand

So I have CityTV - Toronto in my channels but when I try to watch Chicago Fire On Demand and try to watch older episodes it says I have to subscribe to CityTV.  I am not understanding this.     Thank You in Advance New User   ***ADDED LABELS***

adtaylor by I've been around
  • 1163 Views
  • 2 replies
  • 0 likes

Rogers Ignite TV - TV Keeps Disconnecting

TV keep disconnecting multiple times per day for over 4 months now, even with ethernet cable connection. Spoke with someone from Rogers and no one got back to me. Its disappointing paying for a service you cant enjoy for a minute. Can someone advise ...

Niyiodt by I've been here awhile
  • 666 Views
  • 2 replies
  • 0 likes

Britbox and Rogers

I recieved a notification that britbox was available through Rogers and when I go to britbox.com/connect/Rogers I don't see where to put the code that the notification gives me.Am I doing something wrong?   ***Added Labels***

gordow by I plan to stick around
  • 8116 Views
  • 8 replies
  • 1 likes

Radio Stations

  We used to get Radio stations on Digital. Was this Rogers or Stingray? The Stingray mobile app offers about 70 - AM & FM Radio stations. The monthly rate just went up $8 a month and we sure aren’t getting things we used to.     ***Edited Labels***

Flavour1 by I'm a regular
  • 877 Views
  • 1 replies
  • 0 likes

Missing Channels

I have been missing my primetime channels for months now. Countless tickets, package changes, etc. and now I’m finding out that friends/extended family of mine are missing the same channels? This is beginning to sound more like mid-information from R...

Japer by I plan to stick around
  • 1473 Views
  • 4 replies
  • 0 likes

Resolved! Channel Stuttering

I've been having an issue with one channel stuttering constantly. Its CBS and its the only channel that is doing this everyday. It will at time have lines through it as well. I've done all I can on my end to try to stop it but nothing has worked. Why...

1_25n by I plan to stick around
  • 1679 Views
  • 3 replies
  • 0 likes

Resolved! Ignite TV Package Makes no Sense

I currently have Bell WiFi but wanted to get the Ignite TV package so I can use the voice command to search for programs. After installation, I discovered I couldn't access other apps (YouTube, Netflix, Prime) since "Viewing this content requires Rog...

dlindop by I'm here a lot
  • 6117 Views
  • 7 replies
  • 0 likes

Rogers Ignite and Samsung TV

Many Tech's have tried, over the phone, came to home, etc.  But conclusion is problem is TV!?!?!   TV was fine prior to getting Rogers Ignite.    I have also learned that several others have had the same problem.   Apparently, there is no solution bu...

khumber by I've been here awhile
  • 1281 Views
  • 2 replies
  • 0 likes

Change to Ignite flex 20 including sports?

I just noticed that my package Ignite flex 20 including sports now has reduced channels and can only pick 13 flex channels.  Did Rogers quietly change this to make it worse?       ***Added Labels***

jimk1 by I plan to stick around
  • 4922 Views
  • 19 replies
  • 2 likes

Ignite TV Freezing

In the past 2-3 weeks we have seen more and more freeze ups. It’s very frustrating. We have rebooked and followed the form suggestions. I checked if this is caused by our Starlink wifi and it isn’t. YouTube and anything else we Chromecast is fine.   ...

Swampwild by I've been here awhile
  • 7921 Views
  • 16 replies
  • 1 likes

Global App Won’t Authenticate

When I enter the authentication code and select Rogers to sign in all I get is a 404 Page Not Found error message on my Tv. How do I fix?       ***Edited Labels***

KMP13 by I've been around
  • 4526 Views
  • 10 replies
  • 0 likes

Ignite TV Service

My Ignite TV connection won't stay connected. I'll be able to watch for 5-10 minutes before my tv just shuts off and restarts every few minutes. My modem for the internet is upstairs and the connection bar is excellent.  I have tried repowering/resta...

HalfMoon by I've been here awhile
  • 1350 Views
  • 4 replies
  • 0 likes

Channels

Anyone experiencing what we are since last fall with our Ignite Flex 10. we keep our channel guide preference on “ Free To Me” so we can see when Free Previews are available. We will get 4 Timeshift channels from CTV ( Toronto, Winnipeg, Calgary and ...

Flavour1 by I'm a regular
  • 3736 Views
  • 5 replies
  • 0 likes

Prime time pack

We are on Ignite Flex 10, I understand as of November 1, 2023 the Flex Platform has been discontinued for new subscribers, but existing subscribers can keep what they have. Has the U.S. Prime Time Pack ( Buffalo channels)  also been discontinued at $...

Flavour1 by I'm a regular
  • 1852 Views
  • 6 replies
  • 0 likes