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@AV_Fan wrote:
Hello -G-,
Yes I observed that as well but my point is that even after the streaming has stabilized the quality is still somewhere between SD and HD, or maybe I was imagining it.
Is it possible to find out the actual resolution from Rogers?
This is a really question for @CommunityHelps . There is also no straightforward answer.
As far as I know, content for web and mobile clients (and casting) is streamed from different infrastructure than what is used to stream to the Ignite set-top boxes, so you might see subtle differences due to variances in how the content is encoded. As part of the encoding pipeline, the source signal is de-interlaced (if necessary) and simultaneously transcoded into multiple resolutions and bitrates, and what ultimately gets streamed depends on network conditions and the capabilities of the end device. On a computer, you should be getting 1080p but the quality may vary depending on the source signal and how it is actually encoded at the source.
Some source content does not encode well. Also, encoding quality can also be improved but that will also introduce more delay, and some customers flip out if, during a virtual hockey night "watch party", their friends see a goal even a few seconds before they do.
It wouldn't surprise me. There have been lots of comments regarding the very low bitrates and poor picture quality associated with streaming programming, especially sports. These streams are mostly intended for viewing on a phone or tablet, not a TV or excellent computer monitor.
Whenever I travel I download some programming to my iPad for viewing when away and I calculated the bitrate at roughly 2 mbps by looking at the file size and length of recording.
@AV_Fan wrote: Does casting trigger a different source to be used?
Perhaps the "end display" determines the bitrate you can get. I'm not familiar enough to confirm. Most TVs would show the incoming signal via an "input" button on the TV or the input is displayed for a few seconds when you change inputs to the appropriate input on the TV. This would at least show what is coming into the TV, but that may not be an indication of what's being sent by Rogers to the device connected/casting to the TV, rather simply what the device is sending.
I rarely watch anything on my computer from Rogers, but the PQ hasn't been what I would call "bad". Can you connect your computer to a TV via HDMI to see what happens then?
I assumed you were using a computer since you mentioned the IgniteTV website, rather than using an app...
@AV_Fan Not sure to what extent this affects Ignite TV but the most streaming platforms restrict video quality if you do not have Widevine L1 DRM security; achieving this is a function of the browser that you are using, how the browser and the Widevine CDM are signed, the PC hardware, and whether an externally connected display supports HDCP.
@AV_Fan I just tested with a browser build where I should get no better than Widevine L2, and when I play an Ignite TV recording, it looks like I get the same quality as when I play it with my XiOne set-top box. (This was just a quick test... I will do a more thorough one later... but I was definitely getting better than SD quality.)
Which browser and which operating system are you using?
@AV_Fan Software-wise, you should be fine.
Try this: Log into https://ignitetv.rogers.com and start watching the CP24 channel live. When the channel first starts streaming, it will be at a lower bitrate and the text on the lower-third will look fuzzy. Wait 20 seconds, and you should suddenly see the stream switch to a higher bitrate and the text will be sharp.
@AV_Fan wrote:
Hello -G-,
Yes I observed that as well but my point is that even after the streaming has stabilized the quality is still somewhere between SD and HD, or maybe I was imagining it.
Is it possible to find out the actual resolution from Rogers?
This is a really question for @CommunityHelps . There is also no straightforward answer.
As far as I know, content for web and mobile clients (and casting) is streamed from different infrastructure than what is used to stream to the Ignite set-top boxes, so you might see subtle differences due to variances in how the content is encoded. As part of the encoding pipeline, the source signal is de-interlaced (if necessary) and simultaneously transcoded into multiple resolutions and bitrates, and what ultimately gets streamed depends on network conditions and the capabilities of the end device. On a computer, you should be getting 1080p but the quality may vary depending on the source signal and how it is actually encoded at the source.
Some source content does not encode well. Also, encoding quality can also be improved but that will also introduce more delay, and some customers flip out if, during a virtual hockey night "watch party", their friends see a goal even a few seconds before they do.
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