1 ACCEPTED SOLUTION
Accepted Solutions
You can't have this done through the forum since Rogers needs your personal information, which is not allowed on the forum. You may contact Rogers in many ways as outlined in "contact us" at the bottom of any Rogers website page, or by PM'ing the moderators on this forum:
When logged into the forum, click on @CommunityHelps . On the page that comes up, you'll see a link on the top right of the screen to "send a message". If you're using a tablet or phone, you may need to switch your browser to the desktop version. How to do that will depend on the device but a web search should find it. There may be some back and forth required while Rogers get your personal information to look into your account. Personal information is not allowed in this forum.
When logged into the forum, check the envelope icon at the top right of the screen for messages. You would usually also receive an e-mail, but it may have ended up in your spam folder...
You can't have this done through the forum since Rogers needs your personal information, which is not allowed on the forum. You may contact Rogers in many ways as outlined in "contact us" at the bottom of any Rogers website page, or by PM'ing the moderators on this forum:
When logged into the forum, click on @CommunityHelps . On the page that comes up, you'll see a link on the top right of the screen to "send a message". If you're using a tablet or phone, you may need to switch your browser to the desktop version. How to do that will depend on the device but a web search should find it. There may be some back and forth required while Rogers get your personal information to look into your account. Personal information is not allowed in this forum.
When logged into the forum, check the envelope icon at the top right of the screen for messages. You would usually also receive an e-mail, but it may have ended up in your spam folder...
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