01-23-2024 10:59 AM
01-23-2024 11:06 AM
01-23-2024 01:32 PM
01-25-2024 12:03 PM
Good afternoon @Jen91!
I have personally used that exact same VPN without any issues on Rogers Ignite Internet, so I wouldn't suspect this issue to be inherent to the service.
Have you contacted Cisco or your IT support for assistance with this VPN as of yet? It's possible you need to adjust the settings after changing your Internet. -Corey
10-18-2024 06:09 PM
Is it inherent as in a defect, no, but definitely an issue with VPN in general.
1. I was on oxio (a rogers reseller using an eero 6) for 2 years, no issues.
2. switched to ignite, after a month, random drops and reconnects with Cisco AnyConnect. Some days it is 3-4 times, other times it is 5x in a 30 minute zoom session.
3. had a friend over using forticlient for work, he dropped out 2x in about 4 hours (that he noticed)
4. when I switch to using my phone as my hotspot, it does not drop out at home at all; it does not drop out on my girlfriend's bell, it does not drop out at work on wifi.
The common factor is ignite wifi, specifically something in the last few weeks for me.
3 weeks ago