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Re: letter for replacing TV Box

@cmeri  What model TV box do you have?  Are you a legacy Digital TV subscriber or do you have the Xfinity TV service?   Shaw has a support page where they list the set-top boxes that are due to be retired and those that are no longer supported: https...

-G- by • Resident Expert
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Re: letter for replacing TV Box

The letter specifically says TV box and we got a new one when Shaw switched to Rogers so it's not that old.

cmeri by • I've been here awhile
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Re: Ghosted my Roger’s

Hello, @Hafsa_Naeem.   We appreciate you joining our Community, and thank you for sharing your experience with us; we appreciate your feedback. We understand how frustrating it must be to have your calls disconnected repeatedly. That's not the experi...

Re: letter for replacing TV Box

@cmeri Are you a Digital TV customer?   Rogers sent a similar notice to customers last year who had old cable boxes that they could no longer support.   As far as I know, Rogers has not (yet) publicly set an end-date for their Digital TV service but ...

-G- by • Resident Expert
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