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Re: New Voice Command Remote

As far as I know, Rogers will replace Ignite Voice Remotes free of charge.  To request a new remote, you can either contact support via Telephone or Chat or send a private message to @CommunityHelps .

-G- by Resident Expert
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Resolved! Re: Getting Billed for Cancelled Account

Hi @tasweernaqvi,   That can certainly be frustrating if you are continually receiving bills after you have removed the services. We can check to ensure that the account has been closed or if there are any other reasons for the bills you are receivin...

Latency and ping in video games

I play a lot of video games, and one of the main things is your ping/latency its basically the amount of time it takes to send your inputs to the server, i used to get around 15-20 which is pretty good since i dont play professionally, but for some r...

BB3CH by I've been around
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New Voice Command Remote

Looking to possibly replace my remote as it's beginning to have some significant wear & tear.  Back button is cracked and direction pad is starting to wear through.  Just wondering how much a remote like that costs to replace.   Thanks.     ***Edited...

Jagg76 by I've been here awhile
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Re: Return equipment

No we had a newer TV Box but when we changed our package some of the channels weren’t coming in,  it kept saying that we needed a subscription for that channel.  So Rogers was sending me a new tv box.  So anyway we got the new one plugged it and got ...

Ashdeb by I've been here awhile
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Parental Controls

We know how important it is to create a safe, viewing experience for your family. To help you manage and access age-appropriate content on Ignite TV, we’ve enhanced our Parental Controls   We highly ...

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Rogers Year End Wrap Contest 2023 Winners

  Hey Community,   As we said goodbye to 2023 with an exclusive year-end contest tailored for select customers to express our gratitude for sharing another year with us, it is now time to congratulat...

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Introducing the Samsung Galaxy S24 Series

  Hey Community,   Elevate to epic with Rogers 5G and the new Galaxy S24 series. Secure yours by pre-ordering on rogers.com.    Whether you are a customer who’s looking to upgrade their legacy device...

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