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AAE: OS Updates Blackberry KEYone

Hey,First off, thanks for being available to answer my question.  I see in the OS Upgrade list that the BlackBerry KEYone is listed with April Security Update - FINAL. Does that mean that security updates won't be supported anymore? Thanks!

Danobird by I'm Here A Lot
  • 3957 Views
  • 3 replies
  • 2 likes

Fido phone on Rogers network?

I know there is some connection between Fido and Rogers.   Can I put my Rogers sim card in a Fido phone and have it work with the Rogers network & account?   ***edited labels***

Brad_JK by I Plan to Stick Around
  • 156846 Views
  • 16 replies
  • 0 likes

Setting up Voice Mail on Cell Phone

NOTE: We have a Cell Phone plan with two phones.  The voice mail was set up for one but I could not set it up for the other. There are on line instructions to hold down the 1 on the phone to get further instructions, but I would just get a voice that...

User14 by I'm a Trusted Contributor
  • 2652 Views
  • 1 replies
  • 1 likes

Surface Pro 6 LTE/eSIM

Will the surface pro 6 just announced have LTE and or Esim support soon?       ***Added Labels***

cafekief by I'm an Enthusiast
  • 3542 Views
  • 1 replies
  • 0 likes

Resolved! BlackBerry Key2

The Key2 was announced today any idea when Rogers will be offering pre-orders?         ***Added Labels***

Newjack1 by I've Been Around
  • 7513 Views
  • 8 replies
  • 1 likes

VoLTE / WiFi Calling on Unlocked BlackBerry KEY2

Hello,I have eagerly been awaiting the BlackBerry KEY2. Although I originally had planned to purchase my device from Rogers, to my disappointment the Silver version is not being offered. I really dislike the all Black unit.I am now looking at buying ...

Resolved! Text messages not received from one contact

My wife has a Blackberry Q10. She receives text messages from all contacts but one. For that one person, if she starts to draft a message to that contact suddenly all the texts that this contact sent her appear. But they will not appear until she sta...

danco1000 by I've Been Here Awhile
  • 39770 Views
  • 27 replies
  • 0 likes

Resolved! Emails sit forever in Outbox and never get sent?

when i now reply to an email, all that happens is that it goes to the outbox on my email client on my BB Passport and the little clock icon shows up....and it never gets sent.   why? has there been a recent update or something changed on my Passport ...

JVRudnick by I'm Here A Lot
  • 5452 Views
  • 3 replies
  • 0 likes

Resolved! Blackberry Motion

Will Rogers carry the BlackBerry Motion?  If so, is there a time frame?         ***Edited Labels***

JerryY by I Plan to Stick Around
  • 12757 Views
  • 74 replies
  • 1 likes

Resolved! Question about the new - Nokia 3310 - and 2G network shutting down

Hi,   I was interested in getting one of the new Nokia 3310's but I read that it runs on 2.5G. Since Rogers will be shutting down its 2G network in the near future, does that mean the phone wouldn't work anymore after that? Or does that only mean tha...

icecap by I've Been Here Awhile
  • 9994 Views
  • 16 replies
  • 0 likes

Passport call on the Rogers network

Hi there, About the end of May my Blackberry Passport could not make calls on the Rodgers network. I have a share everything plan with my children and their phones work but mine does not. I have been to the outlets and worked with the service desk bu...

PgPCq by I've Been Around
  • 2750 Views
  • 1 replies
  • 0 likes

Emergency Alerts and Cell Broadcast Channels on Passport/Hub

When my Passport is booted up without a SIM, in the HUB I see Emergency Alerts, like this:When I boot the unit down, re-insert the Rogers SIM, boot back up, poof! ... Emergency Alerts is gone from the Hub.  Since 911 works without a SIM, do you suppo...

emerAlert1.png cellBCast.png channels.png languages.png
DominicB by I Plan to Stick Around
  • 5379 Views
  • 3 replies
  • 0 likes

Resolved! BlackBerry KEYone

Hello,   With the official announcement this past Saturday of the new BlackBerry keyboard, Telus has already announced that they will be offering this phone as of April. Will Rogers be offering this phone to their customers as well? Any news that can...

Bure03 by I've Been Here Awhile
  • 16826 Views
  • 93 replies
  • 1 likes

Resolved! BlackBerry 10.3 OS Update

When will Rogers be releasing the BlackBerry 10.3 OS Update to existing BlackBerry 10 phones? (Right now it's only available on the BlackBerry Passport - out of the box)     ***Edited Labels.***    

Neely2005 by I Plan to Stick Around
  • 14120 Views
  • 18 replies
  • 0 likes

BlackBerry Priv - Software updates and vulnerability patches

Hello,    Is Rogers committed to testing and allowing the monthly software patches that BlackBerry has promised for it's Priv's Android OS? And if so, what sort of timelines are we looking at?    For some of us this is critical so we are keen to know...

Lohan by I'm Here A Lot
  • 8961 Views
  • 32 replies
  • 0 likes

Resolved! Blackberry Priv

Desperately searching for a Priv at Rogers  - aware they have been discontinued and they will not order...so if anyone knows of a store that still has one or sees one lying around please drop a line...   Thanks     ***Edited Labels***

nexus6 by I've Been Here Awhile
  • 7405 Views
  • 7 replies
  • 0 likes