I have the Rogers Infinite Plan, when using mobile hotspot, I cannot establish a VPN session for my work. It goes through the first phase of two-factor-authentication, but it fails to make the final connection. I'm using an iPhone 13 Pro Max. Other s...
I purchased new cell phones from costco and never received the package to return my old phones. I made a call last week and was told I would receive it postage the next day. Nothing came. So here I am on the phone trying to get through to rogers f...
Worst service ever. I’ve officially cancelled all my services with Rogers and will never return. Over the past year, their billing system overcharged me by more than $600 — all because their system failed to apply the discounts and corporate pricing ...
Hi everyone,I ordered Rogers home internet last Monday (over a week ago now). On the day I ordered, the app said "Backordered." Then on Wednesday, the status changed to "In Process," and I received a tracking number that same day.However, when I cont...
Last week we read in the newspaper that mobile phones, including home phone modems, using 3G technology would no longer work after July 31, 2025. We own a ZTE WF723 home phone modem from Rogers and we were not sure if its generation was compatible wi...
I have an easyfone that my mentally challenged sister uses in her group home. I received a call from her today advising her phone will not work. Something about it be suspended. Payment is up to date as they take from my credit card every month an...
I just opened a new wireless account and I financed a Samsung phone. When I try to trade in my old phone through the Rogers website it shows me an estimate for the old phone (40$) and a Samsung Promo bonus of 360$. When I proceed with the trade-in,...
I recently exchanged my old Nokia Fastmile 3.2 to the latest Nokia Fastmile 12 modem and I have noticed that my connectivity with my devices are not as good as my original Nokia. I understand that the new Nokia is WIFI 7 and enables the Band Type ...
I just joined the rogers 5g infinite ultimate plan.Just want to make sure it has free roaming data in usaPls advise.
The phone number has no voicemail and id like to verify that email
Hey. I got a message from Rogers threating me to get charged for 3g (!!!????) being no longer supported. Thing is I don't even have a 3g phone. I have my own device but Rogers insist to buy their, because they cannot tell if I have 4g compatible phon...
I have several computers running programs using TCP/IP Sockets. These worked fine using the old Rocket Hub but has stopped working on the FastMile 5G Gateway. I've checked the user manual (which is useless) and can't see anything that would be blocki...
Hi, On June 30th I attempted to upgrade my device for in store pickup, made a down payment, waited until July 4th for the status to change to unable to complete. It says contact the store, who never pick up, or place a new order online. When I try t...
I have a first generation (2016) Iphone SE that briefly connects to 3G when you first boot up the phone for like 10 seconds, then connects to 4G/LTE/VoLTE Seeing as how Rogers is shutting down 3G, will someone with a phone like mine get charged the o...
I keep getting texts that your records indicate my device (phone) requires action before I loose connectivity on July 10.I went into a Rogers store last month and they said I had 5G. How can I be sure?The phone number supplied is directing me back to...
What is going on???? I have never had such horrible network speeds!!!0.82Mbps download and 0.15Mbps upload???? Horrible, horrible service!!!! **Labels Updated**
I placed an online order for nee device for store pick up, store canceled my order without notification. Than i placed order again for home delivery, fedex came and left a note with pick up location. I went to pick up location and they told me they d...
I am not able to load azure website only when I connect any laptop to Rogers 5G wireless home internet.URL is https://portal.azure.comBelow error is coming. NOTE: I have tried DNS setting and tried different browsers in incognito mode as well. The sa...
I’ve been on hold for one hour and 3 minutes. Just trying to get Roger’s NOT to charge our account for $400 for each of 2 phones. I need time to go get them replaced. Long story. Someone PLEASE answer!!!
Hey folksI am trying to setup an industrial gateway, Moxa AIG 302 to transmit data via cellular with Rogers 5G Sim card. Initially I used the sim card that I got from my Ipad that has cellular connectivity. The gateway recognized the Rogers network (...
