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Preparing to launch The Rogers Xfinity Couch ...
Catapult yourself into a hub of endless viewing possibilities! A warm welcome to The Rogers Xfinity...
OS Upgrade Schedule
*Making sure these dates are accurate is our top priority. Sometimes things change beyond our...
Knowledge Base Articles
Tax exemptions for Indigenous customers
If you’re a current Indigenous customer, you may qualify for tax exemptions on your future Rogers bills. A provincial and federal tax (GST/HST/QST/PST) exemption is available for all Indigenous customers with “Indian”* Status who live: on a ...
Multi-factor authentication FAQs
What is multi-factor authentication (MFA)? When you sign in to your account for the first time on a new device, you need more than just your username and password. You need a second "factor" - to prove who you are. A factor in authentication i...
How to track your order online
Placed a new order and wondering how you can track the status online? Chat with Anna, our Virtual Assistant to check on your order status, or follow the steps below to track a recent Rogers order. Tracking your order online: Sign in to track a m...
Tips to Manage your Wireless Data Usage and Avoid Overages
Check what apps are driving your data usage Your mobile device has a built-in data usage counter that lets you see how much data specific apps use. From here you can see which apps are using the most data and take steps to reduce the amount of d...
How to Look up and Monitor your Internet Usage
How do I look up or monitor my current internet usage? You can use MyRogers to view your current internet usage and see how much data you’ve used in relation to your monthly plan. Not sure how to check your internet usage in MyRogers? Follo...
