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Knowledge Base Articles

Link or Unlink an account from your MyRogers profile

Learn how to link and unlink an account below:   How to link an account   Online Steps: 1. Sign into MyRogers.2. Select Profile & Settings.3. In the Account Settings section, select Link another account.4. Select the type of account you wish to add:...

How to Reset a MyRogers Password and Recover a Username

We’re all bound to forget a username or password from time to time. That’s why we make it easy for you to recover or reset yours.   Click here to get started: Forgot password/username   Prefer detailed directions? See the steps below.     Go to roge...

How to exchange Ignite TV Flex Channels

SELF-SERVE ONLY: You can only exchange Flex Channels online. We won’t be able to complete this over the phone or through live chat.   Most Rogers Ignite TV packages include Flex Channels. They are a selection of channels you can exchange regular...

How to Make a Payment Using the MyRogers App

Need to make a payment to your Rogers account? With the MyRogers app you can make a credit card payment with ease. Download the MyRogers app from your app store today to get started.  

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