Hi. Is it safe to use Data Access off/on frequently? I mean... can this affect my data speed or cause any issues afterwards? I read somewhere that pausing data by using this feature may slow down mobile data on the account, and I would need to reset ...
When I'm working away from home and the modem acts up, I can usually ask a Rogers customer support representative remotely reboot the modem and clear things up. The HomeConnect App offers this feature as well -- when the modem is not in bridge mode. ...
We have an old iPad that we use solely for Ignite TV in our kitchen. Today we are greeted with a screen saying IOS 14 is required. Our poor ol' iPad is 12.5. Was there a new release to Ignite that requires this and if so, when did it come out **L...
I read a blog that this has finally become available. Would the official Rogers mods/admins confirm if this is true? If it is indeed possible, would you please clarify if there is a cost associated with obtaining an eSIM? Additionally, I'm inter...
i have not been able to change my Flex channels for 4 days , Are you guys fixing the problem , there is not option to press under manage tv that says change flex channels like there was before , . How long is this gonna take and does anyone else have...
Hey there,So I was looking at MyRogers and saw there was an offer to renew my home services contract at the same price but get like immensely more TV. No brainer with the bill about to jump by 110/month!But when I tried to accept the offer, it would ...
I am unable to view text/call history for my Rogers wireless devices. I can only see this on the bills but not the daily usage. I know I used to be able to see this. Any suggestions? *Added Labels*
why is it so difficult to get authenticated before Rogers will provide Live tech support. After logging into My Rogers account, i select live chat. I am then prompted to ask where to send an authentication code - i selected email. I then enter the...
You go to my rogers to change flex channels and it redirects you to rogers.com which tells you the page is unavailable then you select chat and no one is available. The sad thing is there is no viable alternative. *Added Labels*
Same phone, same TV, same wifi: Netflix, YouTube, Plex, CraveTV and Prime Video all have the cast icon to my Samsung TV that has the Amazon FIre TV 4K device connected. All of them cast to this device fine. Rogers Ignite TV app does not. Why do l...
How do I log out of MyRogers app? ***Edited Labels***
So Rogers likes me as a customer and are giving me 10GB for FREE - just sign in and get it- I did but can’t find it among all the choices- anybody do it ? **Labels Added**
i have a right to , and need to archive my email messages in my own computer. i must maintain copies of client correspondence. Rogers is blocking all attempts for me to generate and sync email and refuse to allow me to forward to another mail servi...
HiThe Rogers ignite home connect app is not functioning on my phone. I have followed all the recommended steps by deleting cache, data, reinstalling the app and restarting my phone but not a chance.When I run the app, I get the sign in page but after...
When casting to chromecast from My ignite tv app, its constantly shutting down. Its consistently 2 or 3 times per recorded show. Ill have to shut down the toshiba tv with chromecast built in to restart it then launch app on my Samsung s21 . I thought...
Why won't Ignite TV work on my new laptop running Windows 11? *Added Labels*
Just migrated from Shaw. I logged in on a PC to manage my account and setup auto-payments. No Captcha. Tried logging again on the computer with Edge and Chrome and had to answer Captcha but it was never satisfied and won't let me in. I also tried...
Hello, We just switched over to Rogers (wifi / TV and home phone). Everything works well, however, I downloaded the Ignite TV App on my Ipad as I often watch my shows on there before bed. I cannot watch a lot of live TV on the app as it says : Due ...
I did set up the whole thing today. Everything seems to be working. BUT the app itself is showing offline, only the app. The internet connections are fine on all my devices. I uninstalled and installed the app on IOS but still it comes back with gate...
I find it's both frustrating and annoying navigating here. It also doesn't play nice with DNS adblockers and more. The light colored fonts are also had to see. How do we let Rogers know to improve the site such as using different forum software, per...
