Rogers Xfinity App not showing what connected to my wifi network
I can't see what contacted to my network as the app showing Mr only my account information and nothing else.Can someone halp
Forum Posts
Resolved! Rogers Xfinity won't pause TV.
Anyone else have issues trying to pause internet on the new Xfinity control app for the router? Whenever I try to pause any device, I get and error message: "Devices couldn't be paused. please try again later". I've tried many times, have tried reset...
Xfinity viewing on computer - link won't work
I always used to watch my Ignite recorded shows on my computer. with the change to Xfinity, the link does not work, and yes I've tried incognito mode both in Chrome and Safari. I can't post the link that is provided on the Rogers website. grrrrSuc...
Rogers Xfinity Stream App: Missing Channels
I have been using the app for months until 2 weeks ago I could not get many channels due to In Home wifi stuff. Talked to a tech rep for 2 hrs and he could not fix it. Said he would refer to tech and be in contact in 2 days. Now weeks later same prob...
Texts from Rogers - why
I have received the following txt from Rogers 3 times today. With a different verification code every time. I have not been on MyRogers app in a week. There is no link to click so not likely a scam. But why am I receiving these ? ThanksYour MyRogers ...
Port Forwarding Issues
Hi I have just switched from Bell to Rogers and have spent the last three days trying (unsuccessfully) to set up Port Forwarding using this new Home Connect App. I have two big issuesI) Rogers tech support have told me that they do not support the ...
My Rogers app won’t allow me to log in
When I try to log in on MyRogers app Iphone 15 I can’t get past putting my username in. It doesn’t go further than that. Can you please help? **Labels Updated**
Home Connect App issue - Wifi tab is missing
It has been a while that my Home Connect App does not show the Wifi tab, which caused trouble for me to adjust wifi settings. I called Rogers technical support but they have no idea of it. What caused this issue and how can I set up wifi without this...
Android Laptop for Ignite HomeConnect ?
So, will Ignite HomeConnect display in landscape mode on an Android laptop? *Added Labels*
Resolved! Ignite TV Web Portal Not Working With Windows 11
Why won't Ignite TV work on my new laptop running Windows 11? *Added Labels*
Resolved! MYROGERS APP
Hello, what's with all the problems and error messages with my rogers? Since switching to Rogers internet, I'd had nothing but problems. Now, I'm getting an error message saying. " No active services to manage, You're waiting for activation, so there...
Cant Stream
I tried to log in it says error I have uninstall and reinstall still does not work ***Edited Labels***
Resolved! Rogers Infinity App : playing dead
Out of the blue (I.e. no updates or changes on my end), the infinity app on my phone thinks I'm offline, when I'm not.I have tried every permeation of uninstalling, reinstalling, rebooting my phone, rebooting the router... meanwhile I am unable to ed...
Login issues
I frequently encounter the issue of having to reset my password each time I log in to the app. I strongly recommend improving your QA process by hiring skilled professionals who can create comprehensive test plans and test cases to cover all areas of...
Unable to sign into Rogers apps.
Click sign in then I get a white screen and won’t let me log in ***Edited Labels***
Resolved! Tips for Rogers Websites & Apps
Hey Community, @57 - Thank you so much for putting this together. Please go through the checklist below when you experience any difficulty in accessing Rogers’ websites and apps; it can help with other websites as well. Cheers, RogersMoin
Usage details not available.
Hello everyone, I have 5G home Internet from ROGERS and every time I open my MyRogers application On my iPhone to check how much data I used I can’t and I see that the usage details not available so anyone can help or had the same problem before and ...
Resolved! HomeConnect mobile app constant login frustrations
Greetings from the void. I have returned to provide feedback on the HomeConnect mobile application. I am a fan of my Rogers Ignite TV. Most features of my TV, Internet, and phone have worked well and my interactions with Rogers support have been posi...
Can’t sign in to home connect app
Been trying to sign in to home connect app for days. Called tech support many times. Every time I type in my Roger’s credentials on home connect app it just loops back to the sign in screen as if I had never tried logging in at all. No error message ...
Incorrect Address in MyRogers
Hi, I have had this issue since I made my account. Called a rep, they make a ticket. I checked it today in November, alas still I have issues. When I view my internet in myrogers either in the browser or the app I get a missingInfoError "Sorry so...
