The app does not work, it won't let me even sign it. I have tried restarting my phone, disabling and re-enabling the app, as well as removing the apps cache. All I get is a frozen screen with a photo of a woman holding her phone. It is very inconveni...
For years Rogers was behind the times on streaming using an app. Not to say you didn't have one it was outdated before you launched it. I have recently become a customer again and I was pleasantly surprised to find out you updated your app it's of de...
I am unable to view text/call history for my Rogers wireless devices. I can only see this on the bills but not the daily usage. I know I used to be able to see this. Any suggestions? *Added Labels*
At the start of November, when they change the name of the app and everything got updated all functionality relating to profiles, assigning devices being able to control anything on any particular device. Anytime you want to click on the additional p...
Can't seem to log into the xfinity app as I get stuck in an endless loop of email, password, verification code, email, password, verification code etc.New customers to Rogers and Shaw and already running into issues. ***Added Labels***
I am a new customer and have transferred my number to Rogers recently. My phone is activated and I was able to access the app all day, but now am getting the error:No active services to manage You're waiting for activation, so there's nothing to mana...
Hi, I'm running IgniteTV app on an iPhone and it keeps logging me out after a few minutes. Happens on my home wifi and when using the cell network.I also have an iPad running the app, and no issues there. I've unsintalled and reinstalled, cleared...
Talking to Rogers technical support for weeks. Have 3 tickets opened that are closed without resolution. Everything I call them, they ask the same questions.1. Have you un-installed and re installed the app. Yes I have many times2. Have you restarted...
The rogers infinity app will not display my wifi details it states that I'm offline but I am in fact connected to my wifi and so are all the rest of my devicesI have tried. Restarting the app. I have tried re starting my phome. I tried forcibly closi...
From last 2 days rogers xfinity app not functioning as before. There is only 2 tab at the bottom. Overview and Account. I cannot do parental control device management or reset modem, all those option that i did with rogers home connect app everything...
Hello all, Recently, (6-8 mos), my Roger’s tv app continually signs me out if I’ve been away from my system For some length of time. It never did that previously. I thought it might be the OS on my iPad Air gen 5, but it’s the same on my android ta...
I am no longer able to watch the cnn app on computer or tablet even though I am signed in to my account error. message saying not authorized to view the content even though I signed in using my account info and setting clearly show I am signed in! I ...
Just set up new Sony Bravia 3 k-65S30 Google tv. Xfinity streaming does not find the TV’s built in Chromecast. Airplay connection delivers choppy video and audio. I’m using iPhone 14. Other apps like YouTube work perfectly with Chromecast and Airp...
want to use prime video app that's listed on my roger's TV screen how do i activate it *Added Labels*
Trying to activate my Xfinity fire stick app but www.rogers.com/activate just says “sorry we are having technical issues” — anyone have same issue? *Added Labels*
Title says it all. You try to sign in, it opens chrome, then it goes back to the app, then back to chrome, then back to the app, etc. eventually it will crash.
I am attempting to auto generate and send e-mails via MS Access. I have VBA code to do this through Outlook but I want to do it using my Rogers Yahoo e-mail, because my app password for Outlook is not working and I cannot generate a new one.I've used...
I've tried all the suggestions I've found here and the Xfinity App(Android, Ontario) still loops on login, despite reinstalls and restarts. Also can't log into rogersxfinitystream.rogers.com on incognito mode on chrome, IE and Firefox and no luck. Do...
I can't see what contacted to my network as the app showing Mr only my account information and nothing else.Can someone halp
Anyone else have issues trying to pause internet on the new Xfinity control app for the router? Whenever I try to pause any device, I get and error message: "Devices couldn't be paused. please try again later". I've tried many times, have tried reset...
