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Roam Like Home will change the way you use your phone while travelling! Use your phone...
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Having issues with your service? Find out if there's a network outage in your area.
OS Upgrade Schedule
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Easy Setup Guide – Rogers Xfinity Gateway Modem (Gen 3)
Follow these easy steps to install your Rogers Xfinity Gateway modem (Gen 3) What's Included? Choosing the best place for your modem Here are some tips for finding the best place for your Ga...
Easy Setup Guide – Rogers Xfinity WiFi Boost Pod
If you are a Rogers Together With Shaw customer, visit our website for support with our services.Rogers Xfinity WiFi Boost Pods extend the powerful WiFi of your Rogers Xfinity Gateway even further. Here’s how to set up an Rogers Xfinity WiFi Boos...
Access the Rogers Xfinity app
Setting up your Rogers Xfinity Gateway for the first time or want to manage your home network? Learn how to easily access Rogers XfinityTM available to all Rogers Xfinity Gateway customers. Not sure if this is your modem? Check under “Internet...
Returning a Wireless phone or accessory*
Return period: In store purchase at a Retail store - Within 30 days from purchase date.Purchases made online and over the phone - Within 30 days of shipment of the device.Purchases ordered with In-store Pickup - Within 30 days of receiving t...
Understanding your Bill: List of Administrative Charges
Administrative Charges If you subscribe to Rogers services, you may be subject to the following administrative charges for administrative or account processing activities in connection with your consumer and small business account, as applica...
Return or recycle your rental equipment
Before your begin We’ll first need to authorize any return. Before returning equipment, please contact us if you haven’t already requested to cancel your current TV, internet, home phone, or home security services. If you’ve already been billed ...
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Latest from our Blog
Introducing the 30-Day US Travel Pass!
Hey Community, Going away for more than a weekend? Get a 30-day pass to the United States. We know that depending on where you're travelling, and for how long, your travel connectivity needs might...
How to get Disney+ included with your Rogers Xfinity TV plan
A Disney+ Standard with Ads subscription is now included at no cost in qualifying Rogers Xfinity TV plans. Check out the FAQs and Subscription Terms - Disney+ Standard with Ads for full details. Wh...
Introducing Rogers Xfinity Storm-Ready WiFi
Hello Community, We have exciting news! We have recently launched Rogers Xfinity Storm-Ready WiFi. Send emails, stream videos and continue to work – even when the power’s out. Rogers Xfinity Stor...
How to reschedule your installation appointment online
Hello Community We've got a great new feature we'd like to share with the community. You can now check your appointment details and reschedule your installation appointment online! Resc...
