Hi, Rogers app is unable to connect to my my modem ( shows incorrect password) as I recently changed modem password. I tried to log in with new password but was unsuccessful. Could someone please explain why is it happening? ***Edited Labels***
Hello I was wondering if anyone could help me with this. I am using an ignite modem for my Wi-Fi, but it is currently emitting only 1 Wi-Fi signal which is 5GHz when you are close to it, but 2.4GHz when you are far away from it. I heard you can split...
I have been trying to get the starting code for the XB7 to determine if it has better overall bandwidth than my wifi router but NO ONE in Rogers can answer it and everyone I've conversed with seems not to know what a rating is!I'm using an AX3000 rou...
When the Rogers guy switched us over to Ignite I lost the conn to my printer. At first I got it to work but I needed to install a new printer each week. After much effort incl a call to Rogers I managed to install a printer 'permanently" I still hav...
Merry Christmas!No internet for 48 hours now - thank you so much, Rogers!That’s aside - I just worry, if this outage will affect your ability to send me your monthly bill for the excellent service you provide, hope not!Monopoly rules - doesn’t it?!Ho...
I've been a Rogers customer for the last two decades or more, but lately (past ~6 months or so) a much larger proportion of my incoming Rogers Yahoo mail messages are being incorrectly marked as spam, requiring me to check my spam folder multiple tim...
Recently switched to Rogers Ignite and I can tell you right now, this is the worst service I have ever experienced. Not only that, but I am paying DOUBLE the price. Our old service provider had some issues, lag spikes, packet loss. It was bearable, b...
I live in a area that rogers dominates and all other providers are under them as far as supplie.I'm hoping Bell comes there soon and from what I'm seeing it's happening. I would never recommend Roger's to anyone I know and I will always deter away fr...
I have a GT-AX11000 and I am already using the bridge model. I am currently have a 2Gbps internet with the XB7. When I enable WAN Aggregation with my router, the user guide says i need to enable LACP-IEEE 802.3ad on my modem but I can't found it in t...
I changed my internet plan to the 1.5GB service.I chatted with an agent who told me I need to get the xb7 modem to get WIFI 6 etc.He was transferring me to someone else to arrange that and the transfer never went through.I need to arrange to get the ...
Hello community. In the last ~2 weeks, I’ve been getting a ton of spam sent to my Rogers mailbox…anywhere from 5-10 per day. Prior to these last 2 weeks, I wasn’t getting any spam at all. Does anyone know if Rogers changed their spam filtering settin...
I am finding that working with the stock XB7 gateway provided by Rogers difficult. Many of its functions are automated and locked. I will likely purchase a wireless router and use the XB7 Gateway in bridge mode.I have but a low internet speed (75u) a...
Hi, I had issues with Bell Internet in my house and ultimately had to make the decision to jump ship. I have a home office with a port extender, 2 desktops and 2 network attached storage. All worked perfectly fine and well UNTIL the roger's inte...
Internet, and as a result tv service and home phone have been out since 6pm on the 23rd.Your website is absolute garbage for providing information. The only outages listed are Ottawa and Finch/Islington. I am neither of those areas.Last Twitter updat...
sorry to complain on Christmas Eve about something so trivial as outage of internet. I know this is expected in a storm but the lack of communication from Rogers is unacceptable. I am struggling to find updates or conformation that there is an outage...
So, apparently on Friday night (Dec. 23), a car accident took out a pole and some wires on intersection of Steels & Islington Ave. area, and that’s the reason why (apparently) majority of us don’t have the internet, TV, or phone service since. I was ...
I'm not sure what to do anymore, I've been having this problem ever since I've switched over to Ignite for Internet, TV and Phone.The internet randomly disconnects and I lose TV and Phone too. Checking the modem it's the same sequence of events every...
I only have internet but my neighbour has phone and TV with Rogers. Everyone in the neighbourhood has been down since Friday afternoon. No status, no public acknowledgement. I’m surprised there isn’t a lot more posts, but maybe because their internet...
Can I take a defective modem and swap it at a Rogers store? *** Edited Labels ***
So I'm using the older Hitron CODA modem in bridge mode. It has never given me any problems in the years I have owned it. Maybe 5 times it went offline and that was a service outage. It all runs into my Ubiquiti setup that has a USG and a UAP-AC-PR...
