Gateway Connection
Is this normal I've have a Ignite 1.5Gb and only getting 900 down. any help will be great. Thanks. IndexLock StatusFrequencySNRPower LevelModulation Downstream Channel Bonding Value 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ...
Internet
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Forum Posts
Resolved! Switch to Bell
If I switch to Bell Internet do I have to give up my Rogers email address? ***Edited Labels***
Resolved! How can I delete all my Rogers emails at one time?
This may be the wrong board for my question but there wasn't one for Rogers email questions. I have been using my Rogers email solely to transfer a few emails to my regular email account. A lot of junk comes through too. I never go into the Rogers ...
Resolved! How to Set up Ignite Internet Without Smartphone
I have received my new Ignite internet modem. Unfortunately, I don't have a smart phone to install the app. Can the installation be done by a PC? *Added Labels*
Resolved! Can I return the ignite hub for a lesser fee if I don't need it?
I recently changed from Rogers cable internet to the ignite fiber internet. Under the new setup, there's a fiber modem (Nokia) in the connection box near the entrance, and then the new ignite hub is simply used as a router.I've always used my own rou...
Wireless Home Internet Speed and Reception near Otter Lake, near Parry Sound Ontario?
Hi Guys. I have an appointment for installation of Rogers Wireless Internet for my cottage on Otter Lake near Parry Sound Ontario (the Oastler Park Drive exit off Highway 400). Just wondered if anyone has any feedback on the reception and internet...
Ignite management through app
Hello,I can't fully manage my Ignite modem. When I try to log into the app or use the web interface I get this error:It looks like you don’t have Ignite WiFi yet. Check out our bundle options here.Is there anything I can do to correct this?Thanks!
Slow Speed With 1.5G Internet
Took a connection for 1.5Gig Ignite I’m not even getting 300mbps. The technician who installed it has no clue what the issue is. Called the support he raised and ticket and asked me to wait for 2 days and I will get the speed I was promised or atleas...
Why is my home internet causing YouTube to be on restricted mode?
So if I'm on my cell phones data connection websites like YouTube are unrestricted and , for example, you can view comments on the videos. But when I use my home Ignite Wifi connection, YouTube becomes on restricted mode and websites like Reddit won'...
Internet not working
Ignite Internet not working in my area for past couple of hours. How long it’s gonna take to restore **Labels Added**
Rogers Webmail Contacts from Where?
ok so i got a weird one my client logs into their rogers email classic. he composes a new message and starts to type in his own email. Two emails popup one is miss spelt and he wants to remove it.... yes under his contacts there is nothing and h...
Ignite Dropping Connection
Having been moved onto Ignite for internet and tv, since they would no longer support our cable box, I would like to know why the so-called "most reliable internet" goes down almost every day? Not for long periods (except today for 35 minutes), but ...
Rogers Yahoo email profile image change
For some reason Rogers's email (Yahoo?) has changed my profile image to a comic/ai generated image. I never did this and I am trying to personalize my profile image but can't find out how to do this. Anyone? ***Added Labels***
Resolved! Wismer Fibre Internet
Hello,I've been receiving calls from Rogers, but have not answered thinking it's spam. It's for notification to have my modem switched out to the GPON modem to support fibre internet. I am currently on the Ignite 150u plan with the Rocket WiFi mode...
Lost SMB NAS Drives After Switching to Ignite
I have two WD NAS drives that were previously 'visible' on my network and used for Time Machine backups for my Macs (running 10.15.7) but disappeared once I switched to Ignite. Previously they were connected via ethernet directly to the Rogers modem...
Internet frequently drops（Markham, Ontario）
Dear Rogers,I am writing to express my extreme frustration and disappointment with the quality of your home network service. As a loyal customer of Rogers for the past three years, I have been experiencing frequent internet outages at the most inconv...
MOCA setup problems...
Hello: Thank you everybody that posted on the subject, I did a little bit of reading following the different strings but I am still struggling... I have a very bad wireless internet ('70s condo...) and need reliable service for work. I have a hitron ...
Resolved! Who to contact about getting Rogers internet into small town
Our small town is in southern Ontario, but we only have DSL25 internet. Bell has made it clear they have no plans within the next 2 years of upgrading our town, (even though the Federal government will pay for it through the Universal Broadband Fund...
Latency Issues for last 2 weeks
Hi there, I've had severe ping spike issues for the past 2 weeks since upgrading to the Ignite 1.5 GigaBit plan from the 1 GigaBit plan. No equipment nor cables were changed, only the plan was upgraded. I've tried contacting chat support who's told...
Wifi Dropout on Ignite Modem
I upgraded to an Ignite modem in January and ever since have been experiencing frequent wifi drops on my networks. These last a few seconds, never very long, but they lose browser connections, and interrupt downloads, blog updates, and videos. They h...
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