Day 3 of no internet due to a provisioning issue. Setup my internet and even had it pre delivered before my move in to cause less headaches and still here we are. I’ve been told 24 hours, 48 hours, 3-5 days. “Sorry but there is nothing we can do”I’ve...
I am on Rogers Ignite 1.5 Gbps. Richmond Hill area. Issue: Massive ping spikes (spikes up to 2000+ ms) once every minute or so, online games are completely unplayable, freezes (due to massive lag) during that couple seconds. Same for Wired and Wi...
I have connectivity issue to most of the websites (e.g. rogers.com, speedtest.net, cbc.ca, and lot more). Fortunately, google and youtube were working so we survived since last 25 days. After lots of follow up with tech team (which is still under inv...
Hi Everyone,I have a desktop connected via Ethernet to a Ignite Pod and it appears to be having connectivity issues staying connected to a work VPN.Other connects seem fine, but when I test the connection via the Rogers Home App, the test indicates I...
It has been over a week since I first informed rogers of the issue. They told me it was a provisioning error, and then it would be fixed and no less than 24 hours I called back two days later is nothing had changed and they said they would be no more...
We switched to Rogers for Ignite 1.5GB + TV + Home Phone on Feb 3. Since then, our services have not worked as it should have.Internet was significantly slower than 1.5GB and I am aware that we’ll almost never actually get that speed. It’s much, much...
I am so frustrated right now. For the past few weeks, I have suffered insane lag spikes during the evening. It just causes so many headaches and problems. I contacted Rogers Friday to find a way we can fix it. They offered me the Ignite 1.5 plan, w...
My Mac Mail has been out of service since I switched to Rogers Ignite since June 2023. Why is it taking Rogers so long to correct this issue? I wonder how many other Rogers customers are experiencing this same problem? **Labels Added**
I have just switched to Roger’s ignite internet. I received an email to download the app and start to process of setting everything up. The app DOES NOT WORK. I sign in, put in my password and try and log in a nothing happens. No error messages, noth...
Hello, I would appreciate if a Rogers expert is able to assist me with my ping/latency issues, particularly while gaming. - Rogers Ignite internet 1.5G service - wireless connection 5ghz and 2.4ghz bands. Have manually selected the least congested...
Due to the phase out of older cable boxes I am finally making the plunge to Ignite TV. My understanding is that the internet service doesn't really change but I will need a new Rogers gateway. I am currently on Ignite 500 internet with a Hitron CGN...
Hello, my name is Tyler H and I wrote a bad review on your ingite hub app describing the terrible situation i am having regarding internet set up. As per your comment you have asked me to write in this forum. Everything i have said is true weather yo...
Between approximately February to March this issue disappeared, but now it has returned. When connecting to Riot Games servers whether for League of Legends or Valorant, instead of getting a stable 23ms latency, I get either a stable 37ms latency or ...
Rogers appears to be quarantining "verification" emails from Gamefound.com, so I cannot get into my account at Gamefound. Gamefound is a miniatures company that I have purchased from before but now they require me to change my password - unfortunate...
Hi, We have Rogers Internet with the Hitron modem CGN3. Few days back suddenly our Blink cameras that were using the Rogers WiFi network stopped working. We tried to troubleshoot with the Blink support and found out that the Rogers Internet is block...
Just want to save you guys some hazard with my past week of experience if your internet is having problem. I have a defect cable from outside station to my house(initially I don't know). All departments(Ignite, regular tech, business tech and etc.) c...
Tomorrow I am moving from regular cable to Ignite and I will be switching from a Hitron CGN3 gateway to a new gateway from Rogers. I want to run the gateway in bridge mode. My modem is a Unifi USG3. I am not currently using IPv6 on my Unifi USG3. M...
So, WPS is a security risk. Does anyone know where the option to disable it is in the settings? Tech support says you can't disable it, but I am not sure that is true. ***Edited Labels***
I have 7 rogers/yahoo email addresses but when I try and sign in to make changes, I am blocked with a "Secure Your Account" message which requires the phone number of a smart phone capable of receiving SMS messages. I do not own such a phone. How ca...
I'm receiving some emails with attachments and others with attachments aren't coming through. The file size isn't large, so don't think it's that. Previously the same person has sent me emails and they came through with attachments even. Nothing i...
