Please urgently intervention
Please am having issue connect my new ignition home free home connection without outlet
Forum Posts
New-Upload Speed Being Reduced
Hi Everyone,Hoping for some advice on who to contact regarding the below issue:Recently (beginning OCT 7th) every day beginning at or around 4pm until 11pm,our upload speeds have been reducing from 150Mbps to as low as 16Mbps. This new change prompte...
cannot connect to bank website
For context, I have two wifi routers - one from Rogers (XB7), the other from Google. Using a Windows laptop, connected to the Rogers router. Using Chrome browser, was unable to connect to one of the big five Canadian bank websites (it gave error so...
Constant disconnects with Roger’s/Shaw ignite service
I’ve had 4 techs out here in the last 2 weeks to fix my internet issues. The connection drops randomly throughout the day between 5-30 seconds at a time and continues until I either remove and re-add the coaxial cable or power cycle the modem.Every t...
Service Interruption in Toronto Due to Construction?
My MIL has been without Rogers phone, internet and tv services for going on 2 days in downtown Toronto, apparently due to construction in the area of Eglinton and Redpath. Her whole building is out. She's been told it could go on for days. How is thi...
Packet loss Issues while playing games with Rogers wifi
Continuous packet loss of upto 15% while gaming. It happens to one game only (Counter strike 2). Other game that I play is GTA5 which doesn't have any issues that I can notice as it is not FPS game.It is very irritating and I have tried most of the t...
Ignite WiFi Gateway Modem (Gen3) - XB8 - Unable to choose WPA2 option
Help,The option to choose "Security Mode" WPA2 under Private Wifi-Setting is greyed out.I need the setting to be WPA2, it is set by default for WPA3How can I change it???See image below of the setting
Outgoing Packet Loss all of a SUDDEN. (Unplayable Gaming Lag)
Never had this issue before. Jumped on Counter-Strike 2 at 10pm on Oct 6 and was met with rubberbanding and warping around. Net Graph in the top corner has a red Up Arrow that jumps from around 10% to up to 80%. Jumped on a couple other online game...
Resolved! Internet Data Usage
On 2 October I switched from the Flex 10 bundle package to the Ultimate bundle. My internet data usage prior to this switch averaged about 2 GB daily. Immediately after the switch my average data usage jumped 10 times to about 20 GB daily . My daily ...
Wifi goes down intermittently
Wifi has goes down all day everyday for the last 2 weeks. They sent a tech to my house 3 times and replaced the modem. Tech showed me on his phone that the signal is "flapping" 400 times a day. I work from home. This is unacceptable. The tech said it...
Intermitted disconnects and timeouts "Uncorrectable CodeWords"
Hello, I switched from Bell to Rogers several months ago. Since then, I've been experiencing disconnects during meetings, VoIP calls (both on Teams and Fongo), and other strange issues like YouTube ads freezing and turning grey, requiring me to resta...
Please help with Nokia 5g router
Thank you to everyone that might be able to assist me.New to Rogers, and also this forum. I recently switched from Bell internet (due to poor internet from deteriorating phone lines) to Roger’s and their Nokia FastMile 5g router and internet service...
Call From the Noise Hotline
I wonder if a Technician with the name "James" tel. 416-903-1495, work for Rogers. He called and said Rogers heard a NOISE from my house and he wants to come in and check it out. I declined. Any Idea if this is true? Thank you Helmut *Added Labels...
VALORANT ping issues (Illinois)
As of recent (2 weeks now) my VALORANT ping whilst connecting to Illinois (my local server) has been fluctuating pings. I've seen a few previous forums on how this issue has occurred with other people, so I know I'm not the only one. Whenever I load ...
Ignite 500 download/upload speed
So Rogers installed the Ignite 500 service at my house a couple days ago. When I connected to the modem (XB8) I was only getting about 80/90Mbps download on both wire and wireless with the Rogers speedtest. The installation tech claims there is no is...
Adding both ROGERS and YAHOO accounts to Outlook 365 on Windows 10
Let's give this a shot! I am trying to create a new Outlook profile because I suspect my current profile might be corrupt. I have been experiencing major problems with the Rogers email since April 2023 and am trying to get it working. Easy enough t...
Resolved! New Rogers.com email address?
From the Mail change FAQs dated April 3, 2024: Can I use the Member Centre to create my primary Rogers Yahoo! mail address? No, registration for new Rogers Yahoo! email addresses is no longer available. This feature was removed on April 3, 2024...
Resolved! Recover or Restart a Deleted Email Account
I recently deleted an email sub account as i hadnt been using it much. I used it for signing up for things at retail stores and other non-essential online sign ups, none of which i care about but i just realized that there is one service that uses th...
Port forwarding not working for some days
I switch to Rogers ignite internet plan since Aug 2024. Port forwarding was setup properly and working well since then. However I find port forwarding stop working. I try to restart ignite gateway and wifi. Then delete/setup portwarding again. Unfor...
Is my router hacked?
I've had a problem with my router for some time now like changing the password form time to time on its on and settings such as wps turning it self back on and remote access settings changing on its on I've reset it time and time again I've changed p...
