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XB7 modem (Arris TG4482A) fan speed

Hello,Yesterday I replaced my Hitron Coda 4582 with XB7 modem and noticed that fan inside the XB7 running at full speed all the time, modem is worm not hot, the spinning fan it's very loud, I can hear it in the next room. Restarting modem doesn't hel...

krotki by I'm here a lot
  • 2594 Views
  • 10 replies
  • 0 likes

Multiple mailboxes

How do I get my desktop rogers mailbox window to show both rogers email address as I had before . I can see them bothOn Yahoo App but doesnt update to desktop.Use to just use tab and switch between accounts.Now i literally have to sign out of one fro...

Clubvilla by I've been around
  • 58 Views
  • 1 replies
  • 0 likes

Comcast officially unveils its new XB10 Gateway and XER10 Router

Here's some really cool news: Comcast has finally unveiled its new DOCSIS 4.0 / Wi-Fi 7 gateway -- the XB10.   https://www.lightreading.com/cable-technology/comcast-unveils-first-docsis-4-0-gateway-tests-high-fidelity-video-   This new gateway is bas...

-G- by Resident Expert
  • 1687 Views
  • 5 replies
  • 6 likes

Using HP M234dw Printer With Ethernet Connection to Ignite Modem

 Does anyone have any experiences with getting HP printer working properly via direct ethernet connection to ignite modem?  I moved over to ignite internet on the weekend and my general internet connectivity seems to be fine,  but I can't seem to pri...

ostrich2 by I've been here awhile
  • 112 Views
  • 1 replies
  • 0 likes

Port Forwarding not working.

Hello.. suddenly my ports have stopped accepting incoming connections and now I cannot port forward at all. This happened last week and it seems to be carrying on. I have tried factory resetting the gateway and also giving static IPs to my system yet...

Dell Inspiron cannot find Rogers Ignite router

Hi I have a Dell Inspiron on Windows 10. It cannot find my Rogers Ignite Router. The WIFI adapter is not a problem, it can connect to my phone's hot spot. I can also connect to an old Dlink router I daisy- chained to the Rogers Ignite router. It just...

robert4 by I've been here awhile
  • 218 Views
  • 4 replies
  • 0 likes

Ignite 1.5 Gbps speeds in bridge mode

Hey everyone.   I am using the 1.5 Gbps package with the new modem (white colour with slanted top) and have a question. Is there a difference in allowable speed when using in bridge mode?   I ask because I did a simple test where I ran the modem in d...

seankaw by I've been here awhile
  • 3754 Views
  • 16 replies
  • 0 likes

Resolved! Latency Issues and high ping while gaming

Hi - Would appreciate it if a Rogers expert can assist me. I have Ignite internet + TV. We have been experiencing intermittent  high ping while gaming.-wired connection-does not matter what gameIssue comes and goes, notice it mostly during what might...

JohnGM by I plan to stick around
  • 3352 Views
  • 19 replies
  • 0 likes

EMAILS GOING TO SPAM NOTIFICATION

Is there a way to get a Notification when an email is going & sitting in my Spam folder.  I don't check it every day and I missed an important email.   *Added Labels*

rbuxbaum by I plan to stick around
  • 227 Views
  • 8 replies
  • 0 likes

Resolved! Port Forwarding

I am perplexed by the complexity of configuring port forwarding on TG4482A. What used to be a simple task of entering the IP address of the destination device and port range now requires an Ignite app and selecting the device from the dropdown list. ...

Arekitect by I plan to stick around
  • 8376 Views
  • 25 replies
  • 3 likes

Enabling DMZ

Hello, This should be fairly straightforward, tell me what I'm doing wrong?Find my WANIP address using whatismyip.com (done)Open Ignite HomeConnect --> Connect --> View WiFi equipment --> advanced settings --> DMZ --> Select enable (done)Provide IP a...

dbutcher2 by I've been here awhile
  • 2263 Views
  • 6 replies
  • 0 likes

Internet dropping over the last few weeks

For the last couple of weeks, we have had issues with our connection.  It has been dropping for a few seconds to minutes.  Seems to happen around 9:00pm.  I am very capable technically so I logged into the router to check things out.  I could not ret...

Grwebster by I plan to stick around
  • 116 Views
  • 1 replies
  • 0 likes

Resolved! Connecting a smart bulb and smart plug to the new ignite wifi

I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. It seems the router wants to connect things on 5ghz.   Has anyone had this issue? And better yet solved it....       ***Edited Labels***

RR19 by I've been around
  • 49477 Views
  • 62 replies
  • 0 likes

Moved to Ignite - can't access rogers email

I moved to ignite yesterday (from previous Rogers Internet), since then I can't access email through my Mac computer running Sonoma 14.1.2  Keep getting the message  We can't sign you in right now To prevent unauthorized account access, sign-in attem...

diygirl64 by I've been around
  • 397 Views
  • 3 replies
  • 0 likes

Resolved! Email Forwarding @rogers.com email address

Hi Everyone...   I am looking for the option to forward a @rogers.com email address, but to no avail. When I log into the rogers.yahoo.com web portal, the option to forward your email has disappeared.  Can someone confirm this?  I know if you had pre...