No Guest Network available for Gen 3 Xfinity modem
This modem does not support Guest Network, which is disappointing for a Gen3 modem. Even the older modems had this option and ability of creating a Guest network. **Labels Updated**
Forum Posts
Deleted message from sent mail - restore?
This morning I noticed all my sent messages from 2022, 2023 and 2024 have been deleted. I do not recall deleting these messages. Can they be restored and how I do this. Thank you. **Labels Updated**
Intermittent Connectivity
I'm being gaslit by either online support or a senior technician. Stuck with internet issues since October. I have been dealing with intermittent internet connectivity issues on the nearest Rogers node since October. The issue presents as a 5-20m b...
Roger's home internet intermittent
Intermittent home internet in Toronto for the past couple of days. Please fix. Thx *Added Labels*
Resolved! Radio is still on even if WIFI is turned off.
I use rogers ignite xb7 modem only as a gateway with a separate DLink acting as router for home network (wired - ethernet based). I have turned wifi off on the xb7 modem (both 2.5GHz and 5GHz). What I have noticed is that the radio is still up - chec...
Intermittent Disconnecting & Reconnecting
I have been dealing with this for months and months, I work from home and rely on a stable connection for call after call after call. The modem lights says white, the app says great speeds, but doesn't matter, whether wifi or hard wired the connecti...
Resolved! How do I receive 1.5 Gbps on PC?
I'm a new Ignite Internet 1.5 Gigabit customer. Rogers' technician installed a Nokia Optical Network Terminal (ONT) in my basement to which, my 2nd floor's ethernet cable is connected. The 2nd floor's wall ethernet port is connected to the Ignite ...
What VPN works with Cobra 5G xtream MGA5331
Just got above device. With Ethernet connection to PC running Win 10 (about 5 years old) speeds are as expected (100/10). Been using NORD VPN last 3 years with Bell 5G 25/5. Speeds are 25 down if using VPN or not. With Cobra, once I connect VPN, spee...
Wii on WiFi
Does anyone currently have a Wii connected to their Ignite modem, and if so, how did you set it up? *Added Labels*
Super slow download and upload speeds on my XB8 modem
Purchased a new plan,2.5GBPS download and upload speed. I set up the internet and run a speed test near the router i get 500-600 mbps download and 80-90 mbps upstairs. now i installed the wifi pods and connected to ethernet to my pc and i only got up...
Resolved! Can't create App password
When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...
Resolved! Thunderbird for Rogers Email?
Hello, does anyone know if Thunderbird can be used to receive and send @rogers.com email? If so, does anyone know how I would setup Thunderbird for my Rogers email? Thanks in advance for your suggestions.
Resolved! Is Rogers Yahoo account linked to Rogers internet service?
If I was to terminate rogers internet service, will I still be able to access my rogers yahoo @ rogers.com domain? I used outlook on my pc for over 20 years and now I can no longer access it using the outlook client because the app password generato...
Intermittent Disconnecting and Reconnecting
I'm an existing Rogers customer, maybe for 10+ years so we got the switch over to Rogers Ignite quite late (about a month ago). Switched from the legacy modem and red tv-box to the XB7 White Modem Router and the Tiny Black Wifi TV Box. Right after ...
Unlock 5g home Internet sim to use with external modem
Hi, I just got the 5g home Internet for my house in a rural area. It came with the Nokia Fastmile 3.2 gateway which is an indoor unit and I got 1 bar of LTE with 5mbs download. I bought a ZTE mc7010ca external modem so I can mounted it on the roof to...
XB7 modem: disabling DHCP but keeping WIFI on
I want to use XB7 modem as Wi-FI extender, but turned off its DHCP server functionality , as it's run on my own router connected to Nokia fiber modem and handling Private to Public network routing. When I go to bridge mode, Wi-Fi would not be availab...
Home Page disappeared
Yesterday my Rogers Yahoo Home Page just disappeared and the icon was replaced with a My Yahoo Icon. The page looks nothing like the Home Page that I had. I have been looking all day to possibly try to rebuild it, but the template that I used way bac...
Resolved! Slow Xfinity Fibre
I just got a Xfinity fibre (well cable...) modem on a 2g plan. It in bridge mode and I get 1g down. I realize it is UP TO 2g however only getting half is a little much.Anyone else faced this?Thanks, Bj ***Edited Labels***
Internet Disconnections
I upgraded to the new XB8 modem which was working fine for a while but it has recently started intermittedly disconnecting for short periods. Both wired and wireless internet drop for about 2-10mins each time, every 1-3 hours or so, but the white lig...
Installing new Router with rogers modem
I have been having issues on and off since installing my 2.5 GB internet outside Hagersville. It seems to resolve itself, and lately, I have been seeing connectivity and unstable bandwidth issues while doing Zoom meetings, which I started a week ago...
