We have been without service for 3 weeks since failed fiber ops install. At day 11 they did get us connected and then by mistake cancelled our account. I have spent over 30 hours on the phone.. They now say we are 10 more days for a potential tech to...
My Ignite does not always record the Formula 1 shows on TSN. I have given up on the record all shows option and make sure that I click on the shows in the upcoming guide. Today it did not record the race, which I assume is because the race is also sh...
My elderly mother just moved into a facility and now that her services have been set up she says she can't get Stingray any more. She used a legacy Nextbox for years but now has to use Ignite. I live far away and don't use Rogers, so I'm not sure if ...
When I watch Live TV on my iPhone, I want to see closed captions as a default. Currently, I have to select the Playback Controls gear and switch closed captioning on. I understand not all programs would have closed captioning available. Is it possibl...
I just received a comparison document showing the Ignite Premier package against my current service. I must be missing something because the American networks are missing in the Ignite package. It seems that there are several others but because the...
Good eveningUnable to connect to Netflix with my XiOne. It tries but fails. Have checked connection, rebooted tv box, rebooted modem. To no avail.I can connect with the Netflix app on my phone ok just not through XiOne.Anybody else failing?ThnxBill ...
Is there a code that will work for jbl 700 Soundbar that will turn it on and off.All the jbl codes i have tried only control sound and mute ***Edited Labels***
Just wondering if anyone knows a way to log out of all 3rd party apps at once? I AirBnB my basement apartment and would love a quick way to make sure a previous renter is logged out of any apps (Netflix, Prime Video, etc) without having to open each ...
Hi all, This may sound stupid but how MANY ‘favorite’ channels can I select in the ignite app? At times it appears to boot some channels out in an arbitrary manner. I’m using the app on my iPad iOS 16.4.1. Thank you for your help. Regards, Ciaoc...
This evening, we had a power brown out. All the TVs reconnected to WIFI, without intervention, except one required to select WIFI name and password. What could be the reason that only one TV did not connect automatically? Thanks in advance. *...
I need help with my Sharp Smart TV LED 50 inch Model No.EVSHA50N5000U...there has been no sound coming from the speakers for a while so i have been using my PreSonus 3.5 Aris near field monitors to hear sound. Its been working for the most part conne...
I have scheduled recordings for WWE Raw and WWE NXT on Sportsnet 360. While the shows are airing live I can see them in my Recordings tab and I can even start watching them. But as soon as the shows are done airing on Sportsnet they disappear from my...
After using chromecast for streaming a service like Hoopla and then returning to the TV input, Ignite TV does not work. I need to unplug the box and then wait about 5 minutes for the TV to come back on. Is this normal? If not, can anyone suggest what...
I think the title tells the story, but just in case: I run one HDMI cable from the IgniteTV to my Pioneer VSX-821 receiver, and from there into the TV. For whatever reason, I get no sound. I called in and they tell me the receiver may be too old ...
I notice on channel 654 RAIWP, the programs that air do not match the Guide. This has been happening for a couple of days. Why does the guide not show the correct programs? **Labels Added**
Starting recently there have been audio issues on REV TV. Initially I thought it was just my recording of "The Inside Line" yesterday, however, it's happening again on live REV TV today and a subsequent recording of The Inside Line. The audio issue...
Recently, we got Ignite TV, my family commented about the placement of the microphone being so close to the number pad. After entering the channel number on the keypad, it is so easy to it press the microphone and not the selection button. For the ne...
Is it possible to re-order the apps sequence? Netflix is the first app on the list and there doesn't appear to be an option to move the apps around. Did I miss something? ***Edited Labels***
Under General > Display Recording Settings I have a duplicate device listed. I only have two STBs. One is named Family Room and the other Living Room. For some reason I have Living Room shown twice. When I rename the Living Room to something else on...
With the legacy TV Guide, it was possible to view previously aired shows by using the back arrow for 2 hours from the current time. I guess this option is not available on Ignite TV? ***Edited Labels***
