getting the ignite tv/internet on tuesday saw this in a post [You can still perform the basic configuration of your Ignite gateway using a web browser but there are some configuration actions that can only be performed using the iOS or Android mobile...
need help getting customer support: I have been trying to arrange another remote/modem for a tv purchased - on hold for over an hour last night, over 45 minutes this morning, and the 'live' chat was still up from 8:28pm last night! Why is it so darn ...
So for the last couple days when going to look at our saved recordings, a couple of Christmas movies have shown up in the list. We did not choose to record these. It has happened twice now. How is this happening?
I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie. No amount of reboots or any of the other solutions suggested by Rogers works. I see that othe...
ill be updating to the flex/internet package soon and what i was wondering is i have 3 tvs so when i want to swap out channels will it effect only 1 tv or all 3? ***Edited Labels***
I have had terrible wifi issues with my Ignite tv. Always freezes and cuts out. The old style cable boxes never had these issues. I have called into your service techs with no luck resolving the issue. I am sitting here watching a black screen. No pi...
I have tried channels 23, 33, 20, and 9 and the sound tends to drop off which makes it difficult to follow the dialog. Are these on the same QAM segment? Is there something still going on with the network after yesterday's DNS outage that had a goo...
My wife has Dementia and lives in a Long Term Care Home. She cannot communicate or use her hands to control the TV remote. After so many hours, Rogers has pop up adds that cannot be removed, and or a question "are you still watching" Of course she is...
A Netflix 4:3 program watched on the app through Ignite expands to full-screen. If I watch Netflix through the Smart TV app, it does not do this, so I don't believe it's any setting for the TV, but rather the Ignite box. (Yes I know, I could just wat...
I currently have a setup where I have digital cable, three cable boxes, Home Phone, and cable modem in bridge mode that is connected to a Mesh router. I am being offered Rogers Ignite with three Entertainment boxes for each of the TVs. I am th...
k been trying for days now to get nfo on the ignate bundles with internet and all i keep getting when i try is https://www.rogers.com/bundles/offers Technical ErrorSorry theres a problem on our end. Thanks for your patience while we work to fix it. P...
I just bought a JVC android tv (model # LT40EC3308) and I’ve tried every code provided to program my ignite remote to it without any luck. How else can I program my remote to work the power and volume buttons? ***Edited Labels***
My Netflix will not open on Roger’s app today, getting error code NW-8-19 I have rebooted the modem, also reset Netflix and refresh system and still not working ***Edited Labels***
No TV service for the past hour? ***Edited Labels***
all of a sudden it wont load, just sits here forever: ***Edited Labels***
I’ve had trouble with the stability of connection with my Bose SoundSport wireless earphones. Wondering if the community has suggestions about a better experience with another brand. ***Added Labels***
My parents have been a loyal customer for 50+ years and when contacted today for a new promotion after their previous promotion expired 6 months ago they were told they could not even match what Bell was offering them. They have multiple services wit...
I’ve had all the outside lines replaced. From the pole to the house, and from the house to the modem. All new wires, and a brand new modem installed and I am still having issues with signal dropping out and the modem resetting randomly. I have had mu...
We have had the IGNITE for now over a month. I like that I can use the single ROGERS remote for 'everything' i.e. no need for say our roku remote to access any streaming service we use BUT accessing these streaming service i.e. ROGERS button and then...
I was recently forced by Rogers to upgrade to Ignite Tv. My dog likes to listen to Stingray Country Classic which was on channel 731 and free on our former TV package. Now I have to pay $3 to get it. I see in the community that others on Ignite TV...
