Rogers Community Forums

Re: Unexpected ~$340 Charge for calling U.S. Number (Based in Canada) – Request for Review

I agree. I never blindly call any number and not think about the rate of the call. Sorry this happened to you. hopefully they might be able to help you in some way?

Re: Unexpected ~$340 Charge for calling U.S. Number (Based in Canada) – Request for Review

When considering making a long distance call where you are unsure of where the area code is located. You should always look up the area code information first, then verify if that area is covered in your calling plan.

Resolved! Re: Paying Bill Early with Autopay

Some people have different financial situations. One person I know had to leave the country for a few months, he made one lump payment, to cover the months he was gone, and added a little extra just in case of overages /extra charges. He did not hav...

Return and save

I have not received any return kit whatsoever. I was told I was going to be sent a shipping label but never received one. Now my return and save terms have ended and I'm being charged. Anytime I take my old phone to a store they won't take it! What d...

Re: Rogers Xfinity Modem resetting itself by itself every 20mins to an hour

@Mat92 I don't know what to say. If multiple modems in your area are going offline and restarting, all at the same (or approximately the same) time, then this is an issue that needs to be escalated to either maintenance or the HFC network team. It'...