As we’re all spending more time at home, you may find yourself wanting to customize your Ignite TV experience or simply change it up for a bit. Some of our Ignite TV bundle packages come with specific Flex Channels that let you customize your subscription.
Based on your TV package, you could have a pool of up to 86 flex channels. The best part? The Ignite TV Channel Exchange is included in your Ignite TV bundle at no extra cost!
Here’s how it works:
Flex 5, Flex 10, Popular and Premier TV packages are made up of the following channels:
You can make unlimited exchanges within the first 30 days of installing your Ignite TV services or changing to a different Ignite TV channel package. After that, you can make unlimited exchanges once every 30 days.
You can exchange flex channels to replace ones already included in your package, or similar channels from different time zones. This will help you avoid paying for duplicate channels and give you a custom package that’s right for you.
Here are the steps to make a channel swap:
You can find video instructions on how to perform a channel swap in our Rogers Community Forums Knowledge Base article entitled: How to Exchange Flex Channels with Ignite TV.
Have you checked out our new self-serve hub at rogers.com/support? Find all the information needed to manage your account and services online, 24/7, including troubleshooting tips, answers to most frequently asked questions, video tutorials and more.
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