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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 34792 Views
  • 4 replies
  • 9 likes

Resolved! Text messages not sending ?

Hi !I was just wondering what was wrong with my phone and how to fix the text messaging system. Every once in awhile my phone suddenly stops sending my messages, however, I can still receive texts.Sometimes I just wait it out but it takes days and it...

xicatherine by I've been here awhile
  • 86799 Views
  • 21 replies
  • 1 likes

Marshmallow visual voicemail

So android's latest OS marshmallow is finally getting native visual voicemail support.   http://www.androidpolice.com/2015/07/15/android-m-feature-spotlight-android-m-will-have-proper-visual-voicemail-support-in-the-dialer/   http://www.theverge.com/...

supervillain by I plan to stick around
  • 27744 Views
  • 78 replies
  • 0 likes

Q10 v10.2.1 Delete Sync CONTACTS

I want to delete the CONTACTS from my handheld that I routinely sync with a stand alone instance of MS OUTLOOK.  I don't want to wipe my handheld to do this. I am using the most recent versions of BB Q10OS and LINK. Suggestions welcomed.

JeCo by I'm here a lot
  • 5132 Views
  • 6 replies
  • 0 likes

Resolved! Connecting my Samsung 10 to TV with an Adapter to watch Ignite TV

I purchased a Insignia USB Type C to HDMI Adapter to watch Ignite TV in my shop but it doesn't work when connecting my 10+.  It will connect but once I am on a channel and hit the watch button it doesn't work and asks me to disconnect any external de...

KDT1 by I've been around
  • 2552 Views
  • 2 replies
  • 0 likes

Resolved! Samsung Tab S2 Update

I'm looking at the Rogers firmware update page and it shows that there's an update for Samsung Tab S2 with Now Available January Security Patch but yet my S2 can't download it.   *** Added Labels ***

goedhard by I plan to stick around
  • 3044 Views
  • 3 replies
  • 0 likes

P30 Pro Breathing Crystal

Does anyone know where I can get this colour? No Rogers I’ve checked has it nor does customer service.   *Added Labels*

DenisN by I've been around
  • 1633 Views
  • 1 replies
  • 0 likes

Wilder vs. Ortiz II Live

  Wilder vs. Ortiz II Live LIVE: Saturday, November 23rd 8:00PM (ET)   Reigning heavyweight world champion Deontay "The Bronze Bomber'' Wilder takes on his most dangerous challenger as he defends his WBC title in a rematch against once-beaten Cuban ...

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BARE KNUCKLE FC 9: LOBOV VS. KNIGHT 2

    BARE KNUCKLE FC 9: LOBOV VS. KNIGHT 2 LIVE: Saturday, November 16th  9:00PM (ET)   Bare Knuckle Fighting Championship returns with BKFC 9, featuring the rematch of April’s “The Fight of the Year” between former UFC star Artem Lobov and Jason Kni...

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Huawei P20 Pro- no data despite saying connected

Need help!For the past couple days my phone won't connect to data despite it saying I AM connected.Contacted Rogers and the data connectivity in my area is perfect with no issues.Has anyone had this issue with a Huawei?   *Added Labels*

Tunger by I've been around
  • 1696 Views
  • 1 replies
  • 0 likes

Resolved! Two questions: (1) how do I set up 5G? (2) what does flashing white light on the wifi pods mean?

(1) my old Rogers modem had 2.4 and 5G, but I don’t seem to be offered a 5G connection now that I’ve switched to Ignite. Is there a way for me to set this up that I’m not seeing?(2) wifi pods have been flashing all morning. So far as I know, they don...

Issues with Stingray Music Channels (Graphics Late)

There is an issue with the graphics that accompany the music on the Stingray Music Channels. The music for a new song starts, but the graphics are about 5-20 seconds “behind” the music. To clarify, a new song will start playing, but the appropriate g...

57 by Resident Expert
  • 9710 Views
  • 18 replies
  • 0 likes

Resolved! Reset wifi password does not work

I need help with wifi . I reset password and it works for phone but not laptops ...it is using old password ???   *** Edited Labels *** 

Lokos by I've been around
  • 5402 Views
  • 4 replies
  • 0 likes

Resolved! Roaming on a Cruise While at Sea

So now Roam like home includes international rates and for the Carribbean its $10 per day. I am sailing on the Celebrity Silouette next month. Starting in Fort Lauderdale , at sea for 2 days then in Haiti and Dominican. I called Celebrity Cruises  an...

susanbray by I've been here awhile
  • 30709 Views
  • 32 replies
  • 0 likes

Evening Speeds/Connection

Over the last few weeks Ignite TV has been fairly stable and fast, but the last three nights between 8pm - 11pm everything has really slowed.  It can take up to 2 minutes for a channel to load in ( the three dots then the screen goes black before the...

jjjjy7 by I'm a reliable contributor
  • 6446 Views
  • 12 replies
  • 0 likes

Apple iPhone 11 / 11 Pro Questions / Reservation

Hey Everyone! Welcome back to my annual Apple iPhone Reservation thread! Once again its the time of the year that Apple will announce their new iPhone line up. Once they do, Rogers will Open up their reservations for the phones! How you will reserv...

Meowmix by I'm a trusted advisor
  • 81653 Views
  • 429 replies
  • 3 likes

Resolved! New Feature

Hey,   If anyone here is listening from rogers I would like to make a request for a  new feature. If anyone here knows where to post new features that would be great.   I would like to see ignite tv come into the 21 century and work with google assis...

User0488 by I'm here a lot
  • 1688 Views
  • 1 replies
  • 2 likes

Resolved! Automation Schedule with Video

Is it possible to create an automation that takes a video clip when the camera detects motion, but only between certain times of the day.  I have a video camera outside in our driveway, but am reaching the 100 clips daily, apparently we live on a bus...

kimmal by I plan to stick around
  • 2779 Views
  • 3 replies
  • 0 likes

Resolved! HBO

What channel is HBO movies on the voice command is not working so I can’t watch a movie cuz I can’t find HBO       ***Added Labels***

Omada007 by I've been around
  • 3237 Views
  • 2 replies
  • 0 likes