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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 34792 Views
  • 4 replies
  • 9 likes

Resolved! Nextbox 3 - forced resolution to 1080p issue

Hi   Since an update in March my Nextbox 3 keeps forcing the screen resolution to 1080p.  The problem is that my TV (an LG 50PC3D) maxes out at 1080i.  This creates an invalid format error between the TV and the Cable Box and the image is poor or non...

irelandm by I plan to stick around
  • 16779 Views
  • 34 replies
  • 0 likes

Mobile Internet Plans

I recently took myself off the old Flex Rate Plan for my Rocket Hub - 100GB for $145.00 per month.   I wanted to downgrade our service to the Light Fixed Plan , our circumstances have changed and we just now need occasional use on the Rocket Hub,prob...

lh321 by I've been here awhile
  • 3270 Views
  • 1 replies
  • 0 likes

Wireless Ottawa Outage During Storm (2018)?

Hey all,   Did anyone else have outage for cellular service in the Ottawa area during last night's storm?   Or was the cell system simply that jammed?     **Added Labels**

akselsoft by I plan to stick around
  • 7158 Views
  • 10 replies
  • 0 likes

Call Forwarding

Is someone can help me with the call forwarding. I have tried different codes and none of them is working. Thanks    *** Edited Labels ***  

mecho by I've been around
  • 2436 Views
  • 1 replies
  • 0 likes

LTE WiFi Rocket Stick E8372

Hi, does, anyone knows how to prohibit LTE WiFi Rocket Stick E8372 from automatically opening IE after windows reboot ? I cannot find any settings to disable opening IE with connection status.     ***Edited Labels***

peterpan68 by I've been here awhile
  • 9681 Views
  • 6 replies
  • 0 likes

Samsung Galaxy Note 9 Reservation/ Pre Order & Questions

Hey Everyone!   Samsung is about to announce the Samsung Galaxy Note 9 in just about an hr!. From the leaks its so far a amazing device! I will update this with the specs and launch date / pre order date when they announce it!    Below is how to do a...

Meowmix by I'm a trusted advisor
  • 33099 Views
  • 150 replies
  • 4 likes

Resolved! Does Rogers support conditional call forwarding ?

Hey everyone, Just wanted to ask since I've been getting mixed answers but does anyone know if rogers supports conditional call forwarding ? I want to enable call forwarding if my phone is unreachable but the rep I spoke to insisted they only support...

Huawei probe by Federal government

Hi, I just found out the federal government is investigating potential ties between Huawei and the Chinese authorities. Huawei products have been already banned in the US and more recently in Australia. What is the potential implication for owners of...

LDMtl by I've been here awhile
  • 2351 Views
  • 2 replies
  • 0 likes

Resolved! Android Oreo

Anyone knows when Oreo 8.0 will be available ??     ***Edited Labels***

Dart1969 by I've been around
  • 34785 Views
  • 76 replies
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Resolved! PayGO phone number reassigned

My mom has a Rogers DORO phone for seniors (she is 87). She used it while in hospital and after for a while. Then stored it in her bookcase. Now about a year later an old girlfriend of hers told her that a stranger is answering here cell phone. I tri...

telios by I plan to stick around
  • 6550 Views
  • 11 replies
  • 0 likes

Resolved! Dead zones

is there a place to report dead zones, i live in Calgary and there are a number of places where i can count on having no bars or full bars but can never get a call through, i have a iphone 3gs with ios 4.2 and have done the whole network reset thing ...

Carusk by I've been here awhile
  • 11726 Views
  • 9 replies
  • 0 likes

Cell Phone Reception in West Vancouver

I live in the Vancouver area and have a Rogers plan (obviously, since I'm posting here) but periodically, it will randomly go into Roaming mode. It seems to happen most when I'm at my office in West Vancouver but has happened elsewhere on the North S...

CatH15 by I've been around
  • 8098 Views
  • 8 replies
  • 0 likes

Resolved! Data add-on

Hi everyone,   I just bought a "pay as you go" sim card from a vendor in Montreal. The sales assistant told me to choose the "Talk all Day" plan and then purchase the 500mb / 20$ option as I mostly need data. However, I could find neither option. Whe...

Eikinator by I've been around
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  • 6 replies
  • 0 likes

Resolved! Pay As You Go $65 plan

I am new to Canada and just yesterday got my new pay as you go account set up with $65 plan. when I checked the balance in the evening it shows only ~ $12.42. Is it normal? I tried speaking to the customer care and he said it is fine. Is the balance ...

tenzy1 by I've been here awhile
  • 5814 Views
  • 9 replies
  • 0 likes

OnePlus 6T on Rogers

Today, it was announced that T-MOBILE in the US is teaming up at last with OnePlus to bring the 6T to that network in November when it's released.We need Rogers to do the same. The 6T will be an incredible phone for Rogers customers at a lower price ...

kingsclear by I plan to stick around
  • 11216 Views
  • 6 replies
  • 0 likes

Resolved! BlackBerry Key2

The Key2 was announced today any idea when Rogers will be offering pre-orders?         ***Added Labels***

Newjack1 by I've been around
  • 9877 Views
  • 8 replies
  • 1 likes

Resolved! I have a few questions about home phone service

1 - Can I use my cordless handset base unit or does it have to be a regular old fashioned phone 2 -Can I  still use my 2 cordless handsets as well? 2- Can I use my stand alone fax machine to send and receive faxes? Thanks in advance,

lavalamps by I plan to stick around
  • 10908 Views
  • 23 replies
  • 0 likes